A telephone company must notify a residential customer regarding the price for all service options available to the customer. A notice must be provided:

(1) at the time the customer initially requests service;

(2) when the customer requests a service change; and

(3) at any time upon the customer's request.

Subd. 5.Customer notice; prior authorization.

A telephone company may provide the notice under subdivision 4 to a customer using paper billing, electronic billing, or other electronic communication methods if:

(1) the customer affirmatively opts in to electronic billing or electronic communication;

(2) the information in the notice is provided clearly and accessibly; and

(3) the customer is allowed to request a paper copy of service option pricing at any time at no charge to the customer.

History:

1987 c 340 s 10; 1994 c 449 s 1; 1996 c 340 s 2,3; 1997 c 68 s 4; 1998 c 345 s 6-9; 2026 c 73 s 9,10

Official Publication of the State of Minnesota
Revisor of Statutes

Office of the Revisor of Statutes

2026 Minnesota Statutes

Resources

Chapter 237

Section 237.66

Recent History

237.66 DISCLOSURE OF LOCAL SERVICE OPTIONS.

Subdivision 1.

Subd. 1a.

Subd. 1b.

Subd. 1c.

Subd. 1d.

Subd. 2.

Subd. 2a.

Subd. 3.

Subd. 4.Notice; local residential customers.

Subd. 5.Customer notice; prior authorization.

History: