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Minnesota Administrative Rules

CHAPTER 7820, UTILITY CUSTOMER SERVICE

PUBLIC UTILITIES COMMISSION

Table of Parts
Part Title
CUSTOMER INFORMATION AND COMPLAINTS
7820.0200 CUSTOMER INFORMATION.
7820.0300 COMPLAINT PROCEDURES.
7820.0400 COMPLAINT RECORDS.
7820.0500 REPORTING REQUIREMENT.
7820.0600 INSPECTION.
TEMPORARY AND EXTENDED SERVICE
7820.0700 DEFINITIONS.
7820.0800 EXTENSION OF SERVICE.
7820.0900 TEMPORARY SERVICE.
DISCONNECTION OF SERVICE
7820.1000 PERMISSIBLE SERVICE DISCONNECTION WITH NOTICE.
7820.1100 PERMISSIBLE SERVICE DISCONNECTION WITHOUT NOTICE.
7820.1200 TEMPORARY DISCONNECTION OF SERVICE.
7820.1300 NONPERMISSIBLE REASONS TO DISCONNECT SERVICE.
7820.1400 LANDLORD-TENANT RULE.
7820.1500 [Repealed, L 2007 c 57 art 2 s 42]
7820.1600 Repealed by subpart
7820.1700 [Repealed, L 2007 c 57 art 2 s 42]
7820.1750 [Repealed, L 2007 c 57 art 2 s 42]
7820.1800 [Repealed, L 2007 c 57 art 2 s 42]
7820.1900 [Repealed, L 2007 c 57 art 2 s 42]
7820.2000 [Repealed, L 2007 c 57 art 2 s 42]
7820.2010 [Repealed, 26 SR 668]
7820.2100 [Repealed, L 2007 c 57 art 2 s 42]
7820.2150 [Repealed, L 2007 c 57 art 2 s 42]
7820.2200 [Repealed, L 2007 c 57 art 2 s 42]
7820.2300 [Repealed, L 2007 c 57 art 2 s 42]
DISCONNECTION REQUIREMENTS
7820.2400 NOTICE REQUIREMENTS.
7820.2500 MANNER OF DISCONNECTION.
7820.2600 RECONNECTION OF SERVICE.
7820.2700 DISPUTES.
7820.2800 ESCROW PAYMENTS FOR DISPUTES.
7820.2900 WAIVING RIGHT TO DISCONNECT; EMERGENCY STATUS.
7820.3000 WHEN NO DUTY TO RESTORE SERVICE.
ACCESS; BILLINGS
7820.3100 UNIFORM ACCESS TO CUSTOMER'S PREMISES.
7820.3200 BILLING BASIS.
7820.3300 METER READING AND BILLING PERIODS.
7820.3400 ESTIMATED BILLING.
7820.3500 BILLING CONTENT.
7820.3600 INABILITY TO COMPLY WITH REQUIRED BILLING CONTENT.
ADJUSTMENT OF ELECTRIC BILLS
7820.3700 INACCURATE ELECTRIC METERS.
7820.3800 ELECTRIC UTILITY BILLING ERRORS.
ADJUSTMENT OF GAS BILLS
7820.3900 INACCURATE NATURAL GAS METERS.
7820.4000 NATURAL GAS UTILITY BILLING ERRORS.
DEPOSIT AND GUARANTEE REQUIREMENTS; TECHNICAL TERMS
7820.4100 TERMS DEFINED BY COMMISSION TECHNICAL STANDARDS.
7820.4200 GUARANTEE OF PAYMENT.
7820.4300 NEW SERVICE.
7820.4400 EXISTING SERVICE.
7820.4500 WHEN PAYMENT GUARANTEE PERMISSIBLE.
7820.4600 GOOD CREDIT.
7820.4700 WHEN DEPOSIT OR PAYMENT GUARANTEE IMPERMISSIBLE.
PUBLIC ACCESS TO INFORMATION
7820.4800 INFORMATION AVAILABLE TO CUSTOMERS AND PUBLIC.
7820.4900 EMERGENCY INFORMATION.
DELINQUENCY CHARGES
7820.5100 DEFINITIONS.
7820.5200 BILLING TERMS.
7820.5300 DETERMINATION OF DELINQUENCY.
7820.5400 REQUIREMENTS FOR IMPOSING LATE PAYMENT CHARGE.
7820.5500 AMOUNT OF LATE PAYMENT CHARGE.
7820.5600 CREDITING OF PAYMENTS.

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