A utility may not disconnect service to any customer for any reason stated below:
delinquency in payment for services rendered to a previous customer who occupied the premises unless the customer continues to occupy the premises;
failure to pay for merchandise, appliances, or services not approved by the commission as an integral part of the utility service;
failure to pay for a different class of service;
failure to pay for a bill based on concurrent charges from another meter; or
failure to pay for a bill to correct a previous underbilling due to an inaccurate meter or billing error if the customer agrees to payment over a reasonable period of time.
October 9, 2008