Minnesota Administrative Rules

4680.1100 REPORTS.

Every hospital and every outpatient surgery center shall, on or before each February 1, submit to the commissioner of health a report on the experience of their respective grievance mechanisms during the immediately preceding calendar year. Such reports shall include at least the following information:

A.

the name and location of the reporting institution;

B.

the reporting period in question;

C.

the name of the individual(s) responsible for the operation of the grievance mechanism;

D.

the total number of complaints filed with the facility pursuant to part 4680.0500;

E.

the total number of complaints, according to classification under part 4680.1000;

F.

the total number of any other complaints;

G.

the number of patients by whom or for whom more than one complaint was made and the total number of such complaints; and

H.

the total number of complaints resolved to the patient's apparent satisfaction.

Statutory Authority:

MS s 144.691

Published Electronically:

May 12, 1997