Minnesota Administrative Rules

4680.0500 COMPLAINTS.

Any patient, or the patient's representative, may initiate any oral or written complaint related to those subjects specified in part 4680.1000.

Such complaints may be made to a person designated by the facility under part 4680.0400, or to any other person authorized to receive complaints by the facility. A person authorized to receive complaints shall be physically within the facility and able to receive complaints during ordinary business hours. Persons authorized to receive complaints, other than a person designated under part 4680.0400 shall, in all complaint cases, report any response or resolution, or refer the complaint, to a person designated under part 4680.0400.

Statutory Authority:

MS s 144.691

History:

17 SR 1279

Published Electronically:

May 12, 1997