257.0765 RECOMMENDATIONS TO AGENCY.
(a) If, after reviewing a complaint or conducting an investigation and considering the
response of an agency, facility, or program and any other pertinent material, the ombudsperson
determines that the complaint has merit or the investigation reveals a problem, the ombudsperson
may recommend that the agency, facility, or program:
(1) consider the matter further;
(2) modify or cancel its actions;
(3) alter a rule, order, or internal policy;
(4) explain more fully the action in question; or
(5) take other action as authorized under section
257.0762.
(b) At the ombudsperson's request, the agency, facility, or program shall, within a reasonable
time, inform the ombudsperson about the action taken on the recommendation or the reasons
for not complying with it.
History: 1991 c 292 art 3 s 26