Minnesota Legislature
Office of the Revisor of Statutes
2007 Minnesota Statutes
This is an historical version of this statute chapter. Also view the most recent published version.
237.155 CREDIT FOR INCORRECT DIRECTORY ASSISTANCE.
A local exchange carrier that provides directory assistance to customers for a fee, either
directly or by contracting with a third party, must provide for an immediate credit to a customer
that informs the directory assistance provider that the provider has given the customer incorrect
information for which the provider charged the customer a fee. A local exchange carrier must
notify its customers of the right to the immediate credit for incorrect directory assistance. The
notice must be in a writing labeled "NOTICE OF RIGHT TO INCORRECT DIRECTORY
ASSISTANCE CREDIT." The notice must be given to a new customer within 45 days of
commencing service and at least annually thereafter and the notification print must be of sufficient
size to be clearly legible.
History: 2004 c 261 art 1 s 2
A local exchange carrier that provides directory assistance to customers for a fee, either
directly or by contracting with a third party, must provide for an immediate credit to a customer
that informs the directory assistance provider that the provider has given the customer incorrect
information for which the provider charged the customer a fee. A local exchange carrier must
notify its customers of the right to the immediate credit for incorrect directory assistance. The
notice must be in a writing labeled "NOTICE OF RIGHT TO INCORRECT DIRECTORY
ASSISTANCE CREDIT." The notice must be given to a new customer within 45 days of
commencing service and at least annually thereafter and the notification print must be of sufficient
size to be clearly legible.
History: 2004 c 261 art 1 s 2
Official Publication of the State of Minnesota
Revisor of Statutes