2007 Minnesota Statutes

403.15 MULTILINE TELEPHONE SYSTEM 911 REQUIREMENTS.
    Subdivision 1. Multistation or PBX system. Except as otherwise provided in this section,
every owner and operator of a new multistation or private branch exchange (PBX) multiline
telephone system purchased after December 31, 2004, shall design and maintain the system to
provide a callback number and emergency response location.
    Subd. 2. Multiline telephone system user dialing instructions. Each multiline telephone
system operator must demonstrate or otherwise inform each new telephone system user how to
call for emergency assistance from that particular multiline telephone system.
    Subd. 3. Shared residential multiline telephone system. On and after January 1, 2005,
operators of shared multiline telephone systems, whenever installed, serving residential customers
shall ensure that the shared multiline telephone system is connected to the public switched
network and that 911 calls from the system result in at least one distinctive automatic number
identification and automatic location identification for each residential unit, except those
requirements do not apply if the residential facility maintains one of the following:
(1) automatic location identification for each respective emergency response location;
(2) the ability to direct emergency responders to the 911 caller's location through an
alternative and adequate means, such as the establishment of a 24-hour private answering point; or
(3) a connection to a switchboard operator, attendant, or other designated on-site individual.
    Subd. 4. Hotel or motel multiline telephone system. Operators of hotel and motel multiline
telephone systems shall permit the dialing of 911 and shall ensure that 911 calls originating from
hotel or motel multiline telephone systems allow the 911 system to clearly identify the address
and specific location of the 911 caller.
    Subd. 5. Business multiline telephone system. (a) An operator of business multiline
telephone systems connected to the public switched telephone network and serving business
locations of one employer shall ensure that calls to 911 from any telephone on the system result in
one of the following:
(1) automatic location identification for each respective emergency response location;
(2) an ability to direct emergency responders to the 911 caller's location through an
alternative and adequate means, such as the establishment of a 24-hour private answering point; or
(3) a connection to a switchboard operator, attendant, or other designated on-site individual.
(b) Except as provided in paragraph (c), providers of multiline telephone systems serving
multiple employers' business locations shall ensure that calls to 911 from any telephone result in
automatic location identification for the respective emergency response location of each business
location sharing the system.
(c) Only one emergency response location is required in the following circumstances:
(1) an employer's workspace is less than 40,000 square feet, located on a single floor and on
a single contiguous property;
(2) an employer's workspace is less than 7,000 square feet, located on multiple floors and
on a single contiguous property; or
(3) an employer's workspace is a single public entrance, single floor facility on a single
contiguous property.
    Subd. 6. Schools. A multiline telephone system operated by a public or private educational
institution, including a system serving dormitories and other residential customers, is subject to
this subdivision and is not subject to subdivision 3. The operator of the education institution
multiline system connected to the public switched network must ensure that calls to 911 from any
telephone on the system result in one of the following:
(1) automatic location identification for each respective emergency response location;
(2) an ability to direct emergency responders to the 911 caller's location through an
alternative and adequate means, such as the establishment of a 24-hour private answering point; or
(3) a connection to a switchboard operator, attendant, or other designated on-site individual.
    Subd. 7. Exemptions. (a) Multiline telephone systems with a single emergency response
location are exempt from subdivisions 1 and 3 to 6 and section 403.07, subdivision 3.
(b) Multiline telephone system operators that employ alternative methods of enhanced 911
support are exempt from subdivisions 1 and 3 to 6 and section 403.07, subdivision 3.
(c) A multiline telephone system operator may apply for an exemption from the requirements
in this section from the chief officer of each public safety answering point serving that jurisdiction.
    Subd. 8. Applicability. The requirements of subdivisions 4, 5, and 6 apply to new multiline
telephone systems purchased after December 31, 2004. The requirements of subdivisions 2
and 3 and the exemptions in subdivision 7 apply regardless of when the multiline telephone
system was installed.
History: 2004 c 282 s 9