62M.04 STANDARDS FOR UTILIZATION REVIEW PERFORMANCE.
Subdivision 1. Responsibility for obtaining certification.
A health benefit plan that
includes utilization review requirements must specify the process for notifying the utilization
review organization in a timely manner and obtaining certification for health care services. Each
health plan company must provide a clear and concise description of this process to an enrollee as
part of the policy, subscriber contract, or certificate of coverage. In addition to the enrollee, the
utilization review organization must allow any provider or provider's designee, or responsible
patient representative, including a family member, to fulfill the obligations under the health plan.
A claims administrator that contracts directly with providers for the provision of health care
services to enrollees may, through contract, require the provider to notify the review organization
in a timely manner and obtain certification for health care services.
Subd. 2. Information upon which utilization review is conducted.
If the utilization review
organization is conducting routine prospective and concurrent utilization review, utilization
review organizations must collect only the information necessary to certify the admission,
procedure of treatment, and length of stay.
(a) Utilization review organizations may request, but may not require providers to supply
numerically encoded diagnoses or procedures as part of the certification process.
(b) Utilization review organizations must not routinely request copies of medical records for
all patients reviewed. In performing prospective and concurrent review, copies of the pertinent
portion of the medical record should be required only when a difficulty develops in certifying the
medical necessity or appropriateness of the admission or extension of stay.
(c) Utilization review organizations may request copies of medical records retrospectively
for a number of purposes, including auditing the services provided, quality assurance review,
ensuring compliance with the terms of either the health benefit plan or the provider contract, and
compliance with utilization review activities. Except for reviewing medical records associated
with an appeal or with an investigation or audit of data discrepancies, providers must be
reimbursed for the reasonable costs of duplicating records requested by the utilization review
organization for retrospective review unless otherwise provided under the terms of the provider
Subd. 3. Data elements.
Except as otherwise provided in sections
purposes of certification a utilization review organization must limit its data requirements to the
(a) Patient information that includes the following:
(3) date of birth;
(5) Social Security number or patient identification number;
(6) name of health plan company or health plan; and
(7) plan identification number.
(b) Enrollee information that includes the following:
(3) Social Security number or employee identification number;
(4) relation to patient;
(6) health benefit plan;
(7) group number or plan identification number; and
(8) availability of other coverage.
(c) Attending health care professional information that includes the following:
(3) telephone numbers;
(4) degree and license;
(5) specialty or board certification status; and
(6) tax identification number or other identification number.
(d) Diagnosis and treatment information that includes the following:
(1) primary diagnosis with associated ICD or DSM coding, if available;
(2) secondary diagnosis with associated ICD or DSM coding, if available;
(3) tertiary diagnoses with associated ICD or DSM coding, if available;
(4) proposed procedures or treatments with ICD or associated CPT codes, if available;
(5) surgical assistant requirement;
(6) anesthesia requirement;
(7) proposed admission or service dates;
(8) proposed procedure date; and
(9) proposed length of stay.
(e) Clinical information that includes the following:
(1) support and documentation of appropriateness and level of service proposed; and
(2) identification of contact person for detailed clinical information.
(f) Facility information that includes the following:
(2) licensure and certification status and DRG exempt status;
(5) telephone number; and
(6) tax identification number or other identification number.
(g) Concurrent or continued stay review information that includes the following:
(1) additional days, services, or procedures proposed;
(2) reasons for extension, including clinical information sufficient for support of
appropriateness and level of service proposed; and
(3) diagnosis status.
(h) For admissions to facilities other than acute medical or surgical hospitals, additional
information that includes the following:
(1) history of present illness;
(2) patient treatment plan and goals;
(4) staff qualifications; and
(5) 24-hour availability of staff.
Additional information may be required for other specific review functions such as discharge
planning or catastrophic case management. Second opinion information may also be required,
when applicable, to support benefit plan requirements.
Subd. 4. Additional information.
A utilization review organization may request information
in addition to that described in subdivision 3 when there is significant lack of agreement between
the utilization review organization and the provider regarding the appropriateness of certification
during the review or appeal process. For purposes of this subdivision, "significant lack of
agreement" means that the utilization review organization has:
(1) tentatively determined through its professional staff that a service cannot be certified;
(2) referred the case to a physician for review; and
(3) talked to or attempted to talk to the attending health care professional for further
Nothing in sections
prohibits a utilization review organization from
requiring submission of data necessary to comply with the quality assurance and utilization
review requirements of chapter 62D or other appropriate data or outcome analyses.
Subd. 5. Sharing of information.
To the extent allowed under sections
a utilization review organization shall share all available clinical and demographic information
on individual patients internally to avoid duplicate requests for information from enrollees or
History: 1992 c 574 s 4; 1999 c 239 s 19-22