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Chapter 7826
Topics
Part 7826.1700
7826.1700 REPORTING CALL CENTER RESPONSE TIMES.
The annual service quality report must include a detailed report on call center response times, including calls to the business office and calls regarding service interruptions. The report must include a month-by-month breakdown of this information.
Statutory Authority:
MS s 216B.81
History:
27 SR 1174
Published Electronically:
February 13, 2003
Official Publication of the State of Minnesota
Revisor of Statutes