Minnesota Administrative Rules

7826.1500 REPORTING INVOLUNTARY DISCONNECTIONS.

The annual service quality report must include a detailed report on involuntary disconnections of service, including, for each customer class and each calendar month:

A.

the number of customers who received disconnection notices;

B.

the number of customers who sought cold weather rule protection under Minnesota Statutes, sections 216B.096 and 216B.097, and the number who were granted cold weather rule protection;

C.

the total number of customers whose service was disconnected involuntarily and the number of these customers restored to service within 24 hours; and

D.

the number of disconnected customers restored to service by entering into a payment plan.

Statutory Authority:

MS s 216B.81

History:

27 SR 1174; L 2009 c 110 s 37

Published Electronically:

June 2, 2009