Minnesota Administrative Rules

7826.0700 REPORTING MAJOR SERVICE INTERRUPTIONS.

Subpart 1.

Contemporaneous reporting.

A utility shall promptly inform the commission's Consumer Affairs Office of any major service interruption. At that time, the utility shall provide the following information, to the extent known:

A.

the location and cause of the interruption;

B.

the number of customers affected;

C.

the expected duration of the interruption; and

D.

the utility's best estimate of when service will be restored, by geographical area.

Subp. 2.

Written report.

Within 30 days, a utility shall file a written report on any major service interruption in which ten percent or more of its Minnesota customers were out of service for 24 hours or more. This report must include at least a description of:

A.

the steps the utility took to restore service; and

B.

any operational changes the utility has made, is considering, or intends to make, to prevent similar interruptions in the future or to restore service more quickly in the future.

Statutory Authority:

MS s 216B.81

History:

27 SR 1174

Published Electronically:

February 13, 2003