Minnesota Administrative Rules

7810.2000 NONPERMISSIBLE REASONS TO DISCONNECT SERVICE.

A utility may not disconnect service to any customer for any reason stated below:

A.

delinquency in payment for services rendered to a previous customer who occupied the premises unless said customer continues to occupy the premises;

B.

failure to pay for equipment or service not approved by the commission as an integral part of the utility service; or

C.

failure to pay for a bill to correct a previous underbilling due to an inaccurate meter or billing error if the customer agrees to payment over a reasonable period of time.

Failure to pay for business service at a different location and a different telephone number shall not constitute sufficient cause for disconnection of residence service or vice versa.

Statutory Authority:

MS s 237.10

Published Electronically:

August 29, 2008