Minnesota Statutes and Minnesota Rules Index (topics)
TELEPHONE COMPANIES
See also TELEPHONES
911 emergency service
Failure to provide 911 service, disclosure, Minn. Statutes 2026 325F.991
System, see EMERGENCY TELECOMMUNICATIONS SYSTEMS
988 suicide and crisis lifeline, Minn. Statutes 2026 145.561
Access, communication-impaired persons, see TELECOMMUNICATIONS
Accidents, investigations, Minn. Rules 7810.6000
Accounting and bookkeeping
Balance sheets, filing with state, Minn. Statutes 2026 237.11
Intrastate telephone business, Minn. Statutes 2026 237.10
Accounts and accounting
Lobbying expenditures, Minn. Rules 7810.6700, 7810.6800
Uniform system of accounting, Minn. Rules 7810.6400
Accuracy, meters, Minn. Rules 7810.4300
Addresses, directories, Minn. Rules 7810.2900
Adequacy of service, Minn. Rules 7810.4900
Adjustments, bills, Minn. Rules 7810.1400
Administration, telephone assistance plan, Minn. Statutes 2026 237.70
Affidavits, records, Minn. Rules 7810.2300
Agreements by, expanding calling areas, Minn. Statutes 2026 237.414
Alcoholic beverages, solicitation by retailers, Minn. Rules 7515.0600
Alternate services, availability, explanation, Minn. Rules 7810.1400
Alternative regulation plans
Adoption, Minn. Statutes 2026 237.764
Charges and rates, Minn. Statutes 2026 237.761 to 237.764, 237.769, 237.771
Competitive and noncompetitive services, exemption, Minn. Statutes 2026 237.763
Compliance with state or federal laws, Minn. Statutes 2026 237.774
Customers, notice received, Minn. Statutes 2026 237.764, 237.765
Discontinuance of service, Minn. Statutes 2026 237.767
Discrimination, Minn. Statutes 2026 237.771
Exemption, affiliated companies, Minn. Statutes 2026 237.763
Flexibly priced services, see same under this topic
Generally, Minn. Statutes 2026 237.76 to 237.774
Hearings, Minn. Statutes 2026 237.764
Incentive plans, effect on, Minn. Statutes 2026 237.764
Interconnections, Minn. Statutes 2026 237.769
Intrastate services, Minn. Statutes 2026 237.769
Investigations, Minn. Statutes 2026 237.763
Investment commitments, Minn. Statutes 2026 237.761
New services, Minn. Statutes 2026 237.761, 237.762
Non-price-regulated services, Minn. Statutes 2026 237.761, 237.762
Noncompetitive services, exemption, Minn. Statutes 2026 237.763
Notice, Minn. Statutes 2026 237.764
Orders, Minn. Statutes 2026 237.764
Petitions
Competitive services, Minn. Statutes 2026 237.025
Plan adoption, Minn. Statutes 2026 237.764
Purpose, Minn. Statutes 2026 237.76
Price-regulated services, see same under this topic
Purpose, Minn. Statutes 2026 237.76
Quality of service requirements, Minn. Statutes 2026 237.765
Reclassification of services, Minn. Statutes 2026 237.761
Reports about, Minn. Statutes 2026 237.765
Rulemaking, Minn. Statutes 2026 237.769
Settlement or stipulation, Minn. Statutes 2026 237.764
Small companies, Minn. Statutes 2026 237.773
Subsidization, Minn. Statutes 2026 237.770
Tariffs, Minn. Statutes 2026 237.761
Violations and penalties, Minn. Statutes 2026 237.765, 237.771
Annual reports, time, filing, Minn. Rules 7810.6400
Answering time, Minn. Rules 7810.5200
Antislamming, Minn. Statutes 2026 237.661
Appeals, see Orders under PUBLIC UTILITIES COMMISSION
Applicants
Advising acts to alternate services, Minn. Rules 7810.1400
Deposits, Minn. Rules 7810.1500
Priority plan, Minn. Rules 7810.2800
Appraisals, costs, assessments, Minn. Statutes 2026 237.295
Approvals by, emergency telecommunications systems, plans, Minn. Statutes 2026 403.07, 403.08
Artificial respiration, safety program, Minn. Rules 7810.6100
Asphyxiation, safety program, Minn. Rules 7810.6100
Assessments, Minn. Statutes 2026 237.295
Assistance plan, Minn. Rules 7817.0100 to 7817.1000
Audits and examinations, Minn. Statutes 2026 237.11, 237.295
Automatic dialing announcing devices, Minn. Statutes 2026 325E.26 to 325E.31
Auxiliary power, emergencies, Minn. Rules 7810.3900
Batteries, emergencies, Minn. Rules 7810.3900
Billing
Adjustments, Minn. Rules 7810.1400
Emergency 911 services, Minn. Rules 7580.0600
Bills, see Charges and rates under this topic
Bonds
Acquisition of other telephone companies, Minn. Statutes 2026 237.23
Savings banks, investing in, Minn. Statutes 2026 50.14
Bonds (public debt), securitization, Minn. Statutes 2026 216B.491 to 216B.499
Boundaries, exchange area boundary maps, Minn. Rules 7810.0500
Breach of contract, disconnection of service, Minn. Rules 7810.1800
Budgets, emergency 911 telephone systems, estimates, Minn. Rules 7580.0900
Bundled services, Minn. Statutes 2026 237.626
Cable television services, Minn. Statutes 2026 237.79
Cables, see Construction, maintenance, repair, or use (telephone lines and cables) under this topic
Call routing, intrastate, prohibitions, Minn. Statutes 2026 237.131
Capital stock, Minn. Statutes 2026 237.23
Catastrophes, interruptions of service, Minn. Rules 7810.5800
Cellular telephone companies, see under CELLULAR TELEPHONES
Certificates and certification, Minn. Statutes 2026 237.16
Changing telephone number, intercepting calls, Minn. Rules 7810.3100
Charges and rates
900 calls, Minn. Statutes 2026 325F.692
911 emergency telecommunications systems, Minn. Statutes 2026 403.11, 403.113
Alternative regulation plans, see same under this topic
Anticompetitive pricing, Minn. Statutes 2026 237.411
Antislamming, Minn. Statutes 2026 237.661
Bill and keep arrangements, Minn. Statutes 2026 237.414
Business customers, Minn. Statutes 2026 237.411
Cellular telephones, 911 calls handled from, Minn. Statutes 2026 403.11
Competitive services, see same under this topic
Customer billing, Minn. Rules 7810.1400
Defined as shelter costs, Minn. Statutes 2026 256D.35
Delinquency charges, billings, statement of penalties, Minn. Statutes 2026 325E.021
Deposit fees, Minn. Statutes 2026 237.06
Disclosure, Minn. Statutes 2026 237.66, 237.662
Disconnection of service, failure to pay, Minn. Rules 7810.1800
Discrimination, see same under this topic
Disputes, Minn. Rules 7810.2400
Electronic billing, Minn. Statutes 2026 237.101
Expanded calling areas, Minn. Statutes 2026 237.414
Fairness and reasonableness, Minn. Statutes 2026 237.06, 237.28
Filing, Minn. Statutes 2026 237.07, Minn. Rules 7810.0500
General rate changes, see same under this topic
Government Data Practices Act, Minn. Statutes 2026 237.07
Hotels, notice of separate fee, Minn. Statutes 2026 325F.99
Interconnection and network elements, Minn. Statutes 2026 237.12
Interim rates, see same under this topic
Investigations, Minn. Statutes 2026 237.081, 237.411
Loading, Minn. Statutes 2026 237.663
Noncompetitive service, see same under this topic
Noncompetitive services, see same under this topic
Notice to customers, Minn. Statutes 2026 237.155, 237.414, 237.66, 237.662
Other rate changes, filing requirements, Minn. Rules 7810.8700, 7810.8705
Price lists
Filing, Minn. Statutes 2026 237.07
Flexibly priced services, Minn. Statutes 2026 237.762
Non-price-regulated services, Minn. Statutes 2026 237.761, 237.762
Prohibited practices, Minn. Statutes 2026 237.121
Promotions, Minn. Statutes 2026 237.626
Rate changes, procedure
Administrative Hearings Court, duties, Minn. Statutes 2026 237.076
Competitive services, see same under this topic
Expanded calling areas, Minn. Statutes 2026 237.414
Noncompetitive services, see same under this topic
Notice, Minn. Statutes 2026 237.414
Public Utilities Commission, duties, Minn. Statutes 2026 237.076
Settlement, Minn. Statutes 2026 237.076
Reconnection fees, Minn. Rules 7810.2200
Small telephone companies, Minn. Statutes 2026 237.773
Surcharges
911 emergency telecommunications systems, Minn. Statutes 2026 403.11
Combined local access, Minn. Statutes 2026 237.49
Local telephone companies, collections, Minn. Statutes 2026 237.49
Prepaid wireless telecommunications access fees, Minn. Statutes 2026 237.52
Telecommunication access Minnesota, Minn. Statutes 2026 237.52
Telephone assistance plan funding, Minn. Statutes 2026 237.70
Telecommunications services provided by purchasing cooperatives, Minn. Statutes 2026 308A.210
Third-party service, Minn. Statutes 2026 237.665
Valuation of property for ratemaking purposes, Minn. Statutes 2026 237.21
Violations and penalties, see same under this topic
Wrong numbers, direct-dialed calls, credit, Minn. Rules 7810.5100
Circuit equipment, test facilities, Minn. Rules 7810.4100
City-owned, see Telephone systems under MUNICIPALLY OWNED UTILITIES
Commerce Department, rulemaking authority, Minn. Statutes 2026 216A.07
Communication disabilities, persons with, Minn. Statutes 2026 237.50 to 237.56
Competitive services
Charges and rates, Minn. Statutes 2026 237.07
Definitions, Minn. Statutes 2026 237.57
Effective competition, Minn. Statutes 2026 237.57
Defined, Minn. Rules 7810.8200
Petition to classify as, Minn. Rules 7810.8810
Reclassification as noncompetitive service, Minn. Rules 7810.8815
Emerging competition, see same under this topic
Emerging competition, reclassification as noncompetitive competition, Minn. Rules 7810.8815
Interexchange services, Minn. Statutes 2026 237.80
Voice services, exclusions, Minn. Statutes 2026 237.025
Complaints
Communication disabilities, persons with, access, Minn. Statutes 2026 237.56
Data, classification, disclosure, Minn. Statutes 2026 13.679
Investigations, Minn. Statutes 2026 216B.17
Procedure, Minn. Rules 7810.1100
Proceedings, Minn. Statutes 2026 237.081
Records, Minn. Rules 7810.1200
Reduced rates, business customers, Minn. Statutes 2026 237.411
Telephone assistance plan, Minn. Statutes 2026 237.70
Third-party service provider charges, Minn. Statutes 2026 237.665
Connections between, see Interconnections under this topic
Construction, maintenance, repair, or use (telephone lines and cables)
Cutting, rerouting, or diverting, Minn. Statutes 2026 609.774
Expanded calling areas, Minn. Statutes 2026 237.414
Extending through cities, Minn. Statutes 2026 237.17
Lines along, across, on, or under interstate or trunk highways, Minn. Statutes 2026 161.46
Public roads, use, Minn. Statutes 2026 222.37
Railroad rights-of-way, eminent domain, Minn. Statutes 2026 222.36
Rights, Minn. Statutes 2026 222.37, 237.16
Wetlands replacement, exemption, Minn. Statutes 2026 103G.2241
Construction, telephone plant, Minn. Rules 7810.3200
Contents, directories, Minn. Rules 7810.2900
Contested cases
Costs, assessment, Minn. Statutes 2026 237.295, 237.30
Expedited proceedings, Minn. Statutes 2026 237.61, 237.764
Rate changes, generally, Minn. Statutes 2026 237.076, 237.081
Service complaints, Minn. Statutes 2026 237.081
Contracts
Breach of contract, disconnection of service, Minn. Rules 7810.1800
Emergency 911 telephone systems, Minn. Rules 7580.0900
Guarantors, payments, Minn. Rules 7810.1700
Cooperative telephone associations, see Telephone cooperatives under COOPERATIVE ASSOCIATIONS
Copies
Directories, distribution, Minn. Rules 7810.2900
Escrow payments forms, bill disputes, Minn. Rules 7810.2500
Corporate takeovers, Minn. Statutes 2026 237.23
Corporations, officers, Minn. Statutes 2026 237.46
Cost studies, incremental cost studies, Minn. Statutes 2026 237.626
Credit
Deposits and guarantee requirements, Minn. Rules 7810.1500
Disconnection of service, failure to meet credit requirements, Minn. Rules 7810.1800
Cross talk, transmission requirements, Minn. Rules 7810.5500
Customer relations
Access to information, Minn. Rules 7810.1000
Complaints, procedure, Minn. Rules 7810.1100
Records, complaints, Minn. Rules 7810.1200
Customer trouble reports, Minn. Rules 7810.5900
Customers
900 call charges, responsibility, Minn. Statutes 2026 325F.692
Authorization to change long distance carrier, Minn. Statutes 2026 237.661
Call blocking, see Blocking under TELEPHONE CALLS
Notice received
Charges and rates, Minn. Statutes 2026 237.66, 237.662
Expanded calling areas, Minn. Statutes 2026 237.414
Incorrect directory assistance credit, Minn. Statutes 2026 237.155
Local service options, Minn. Statutes 2026 237.66
Long distance carrier, change, right to authorize, Minn. Statutes 2026 237.661
Small telephone companies, rate increases, Minn. Statutes 2026 237.773
Telephone assistance plan, Minn. Statutes 2026 237.70
Third-party service provider charges, Minn. Statutes 2026 237.665
Dangerous conditions, disconnection of service, Minn. Rules 7810.1900
Data, see access to stored communications under DATABASES
Deeds, trust deeds, Minn. Statutes 2026 507.327
Definitions
Consumer fraud prevention, Minn. Statutes 2026 325F.693
Consumer telephone records, fraud, Minn. Statutes 2026 325F.675
Emerging competition, Minn. Statutes 2026 237.57
Filing requirements, Minn. Rules 7810.8200
Generally, Minn. Statutes 2026 237.01, Minn. Rules 7810.0100
Industrial development districts, Minn. Statutes 2026 469.153
Jurisdiction, Minn. Statutes 2026 237.02
Lobbying expenditures, Minn. Rules 7810.6600
Public utilities, financing statements, Minn. Statutes 2026 336B.01
Telecommunication access, Minn. Statutes 2026 237.661
Telephone services, Minn. Statutes 2026 237.57
Universal telephone services, Minn. Statutes 2026 237.16
Deposits
Disconnection of service, failure to pay, Minn. Rules 7810.1800
Generally, Minn. Rules 7810.1600
Requirements, Minn. Rules 7810.1500
Descriptions of property
Financing statements, exemption, Minn. Statutes 2026 336B.02
Mortgages or trust deeds, Minn. Statutes 2026 507.327
Dial service requirements, Minn. Rules 7810.5300
Directories, see Telephone directories under DIRECTORIES
Content, Minn. Rules 7810.2900
Definitions, Minn. Rules 7810.0100
Error or omission in number or name, Minn. Rules 7810.3100
Large local service providers, Minn. Rules 7812.0600
Print or electronic, consumer option, Minn. Rules 7810.2950
Small local service providers, Minn. Rules 7811.0600
Directory assistance, Minn. Rules 7810.3000
Directory assistance, charges and rates, Minn. Statutes 2026 237.155
Disasters, interruptions of service, Minn. Rules 7810.5800
Disclosure
911 service, not providing, Minn. Statutes 2026 325F.991
Charges and rates, Minn. Statutes 2026 237.66, 237.662
Disconnection of service
Business hours, Minn. Rules 7810.2100
Delinquency in payment for services, Minn. Rules 7810.2000
Impermissible reasons, Minn. Rules 7810.2000
Notice, Minn. Rules 7810.1800, 7810.2300
Permissible time, Minn. Rules 7810.2100
Reconnection, fees, Minn. Rules 7810.2200
Termination of guarantee contract, Minn. Rules 7810.1700
Waiver of rights, application, Minn. Rules 7810.2600
Without notice, Minn. Rules 7810.1900
Discrimination
Charges and rates, Minn. Statutes 2026 237.09, 237.60
Generally, Minn. Statutes 2026 237.09
Interconnections, Minn. Statutes 2026 237.12
Promotions, exception, Minn. Statutes 2026 237.626
Telephone services, Minn. Statutes 2026 237.07, 237.60
Disruption of service, reports, Minn. Rules 7810.0600
Distribution of directories, Minn. Rules 7810.2900
Drivers, qualifications, Minn. Statutes 2026 221.031
Drowning, safety program, Minn. Rules 7810.6100
Easements
Mortgages or trust deeds covering, Minn. Statutes 2026 507.327
Tax-forfeited lands, Minn. Statutes 2026 282.01, 282.04
Utility easements, Minn. Statutes 2026 238.35
Effective competition, defined, Minn. Statutes 2026 237.57
Electrical faults, correction, maintenance of plant and equipment, Minn. Rules 7810.3300
Electrical shock, safety program, Minn. Rules 7810.6100
Electrical systems, inspections, exemption, Minn. Statutes 2026 326B.36
Emergencies
Auxiliary power, Minn. Rules 7810.3900
Disconnection of service, waiver of rights, application, Minn. Rules 7810.2600
Interruptions of service, Minn. Rules 7810.5800
Noncontinuous service, Minn. Rules 7810.4900
Emergency telecommunications systems, Minn. Rules 7580.0100 to 7580.1100
Emergency telephone systems, see EMERGENCY TELECOMMUNICATIONS SYSTEMS
Emerging competition
Charges and rates, Minn. Statutes 2026 237.07
Incentive plans, Minn. Statutes 2026 237.764
Eminent domain, railroad rights-of-way, Minn. Statutes 2026 222.36
Employees
Electrician's license exemption, Minn. Statutes 2026 326B.33
Telephone lines, Minn. Statutes 2026 609.774
Telephone messages, Minn. Statutes 2026 609.775
Violations and penalties, Minn. Statutes 2026 609.775
Wiretapping, reports about, Minn. Statutes 2026 626A.15
Employees, emergency 911 telephone system cost estimates, duties, Minn. Rules 7580.0400
Energy supply emergencies, priority uses, fuel oil and motor fuel, Minn. Rules 7620.0400, 7620.0410
Equipment
Dial service requirements, Minn. Rules 7810.5300
Dispatch of service, failure to allow reasonable access, Minn. Rules 7810.1800
Emergency 911 telephone systems, see Equipment and supplies under EMERGENCY TELECOMMUNICATIONS SYSTEMS
Maintenance, Minn. Rules 7810.3300
Safety program, Minn. Rules 7810.6100
Tampering, disconnection of service, Minn. Rules 7810.1900
Test facilities, Minn. Rules 7810.4100
Transmission requirements, Minn. Rules 7810.5500
Equipment, maintenance or repair, construction contracts, exclusion, Minn. Statutes 2026 337.01
Errors or omissions, customers number or name, Minn. Rules 7810.3100
Escrow payments, bill disputes, Minn. Rules 7810.2400, 7810.2500
Estimates, initial billing, Minn. Rules 7810.1400
Exchange area boundary maps, Minn. Rules 7810.0500
Exchanges
Construction and operation, Minn. Statutes 2026 237.16
Local exchange services, see same under this topic
Expanded calling areas, Minn. Statutes 2026 237.414
Extended area service
Balloting account, Minn. Statutes 2026 237.295
Balloting costs, payment, Minn. Statutes 2026 237.295
Competitive areas, Minn. Statutes 2026 237.411
Facilities, see Telephone lines under this topic
Construction, Minn. Rules 7810.3200
Maintenance, Minn. Rules 7810.3300
Test facilities, access, Minn. Rules 7810.4100
Filing
Charges and rates, see same under this topic
Competitive services, see same under this topic
General rate changes, see same under this topic
Interim rates, see same under this topic
New service offerings, Minn. Rules 7810.8500
Noncompetitive service, see same under this topic
Price lists, Minn. Rules 7810.8200, 7810.8400
Tariffs, see same under this topic
Financing statements
Definitions, Minn. Statutes 2026 336B.01
Generally, Minn. Statutes 2026 336B.01 to 336B.03
Fines, civil penalties for violations, Minn. Statutes 2026 237.461
Fire departments, numbers, directories, Minn. Rules 7810.2900
Flexibly priced services
Charges and rates, Minn. Statutes 2026 237.761, 237.762
Discontinuance, Minn. Statutes 2026 237.767
New services, when available, Minn. Statutes 2026 237.761
Quality of service, Minn. Statutes 2026 237.765
Subsidization, Minn. Statutes 2026 237.770
Forms, Minn. Statutes 2026 237.10
Forms, escrow payments, bill disputes, Minn. Rules 7810.2500
Franchises, valuation for ratemaking purposes, Minn. Statutes 2026 237.21
Freestanding outpatient surgical centers, public telephone, Minn. Rules 4675.0600
Fridays, disconnection of service, Minn. Rules 7810.2100
General rate changes
Additional information, Minn. Rules 7810.8650
Advertising, Minn. Rules 7810.8635
Cost of capital schedule, Minn. Rules 7810.8640
Defined, Minn. Rules 7810.8200
Dues recovery, Minn. Rules 7810.8635
Expert testimony, Minn. Rules 7810.8610
Financial summary for test year data, Minn. Rules 7810.8620
Jurisdictional information, Minn. Rules 7810.8635
Notice, Minn. Rules 7810.8600
Operating income schedules, Minn. Rules 7810.8630
Petition, Minn. Rules 7810.8605
Rate base schedules, Minn. Rules 7810.8625
Rate design information, Minn. Rules 7810.8645
Rate of return, schedule, Minn. Rules 7810.8640
Rate structure information, Minn. Rules 7810.8645
Supplemental financial information, Minn. Rules 7810.8635
Supporting exhibits, Minn. Rules 7810.8610
Test year data, Minn. Rules 7810.8615
Workpapers, Minn. Rules 7810.8635
Gross jurisdictional operating revenues, assessments, Minn. Statutes 2026 237.295
Guarantees, customers, Minn. Rules 7810.1500
Hardships, disconnection of service, waiver of rights, application, Minn. Rules 7810.2600
Hazardous conditions
Disconnection of service, Minn. Rules 7810.1900
Protective measures, Minn. Rules 7810.6000
Safety program, Minn. Rules 7810.6100
Hearings
Expedited proceedings, Minn. Statutes 2026 237.61, 237.764
Interconnections, Minn. Statutes 2026 237.12
Hospitals, plans and specifications, Minn. Rules 4645.5400
Indemnity, information service (900 call) charges, Minn. Statutes 2026 325F.692
Independent telephone companies
Disclosure of prices, Minn. Statutes 2026 237.66
Interexchange services and facilities, Minn. Statutes 2026 237.16
Industrial development projects, see Projects under INDUSTRIAL DEVELOPMENT DISTRICTS
Information
Available to customer and public, Minn. Rules 7810.1000
Directories, Minn. Rules 7810.2900
Information about, obtaining to aid wiretapping, Minn. Statutes 2026 626A.14
Information security, consumer telephone records, Minn. Statutes 2026 325F.675
Information service (900 call) charges, fraud, violations and penalties, Minn. Statutes 2026 325F.692
Initial service, delays, Minn. Rules 7810.2800
Injunctions
Compliance with laws, orders, or judgments, Minn. Statutes 2026 237.27
Enforcement of law, Minn. Statutes 2026 237.461
Inspections
Commerce Department, duties, Minn. Statutes 2026 237.11
Public Utilities Commission, duties, Minn. Statutes 2026 237.11
Records, Minn. Statutes 2026 237.07, 237.11
Intercepting calls, error in listed number, Minn. Rules 7810.3100
Interconnections
Expanded calling areas, Minn. Statutes 2026 237.414
Independent telephone companies, Minn. Statutes 2026 237.16
Local exchange services, Minn. Statutes 2026 237.16
Prohibited practices, Minn. Statutes 2026 237.121
Requirements, Minn. Statutes 2026 237.12, 237.16
Interest
Deposits, Minn. Rules 7810.1600
Escrow payments, bill disputes, Minn. Rules 7810.2500
Interexchange services
Independent telephone companies, Minn. Statutes 2026 237.16
Local exchange services, Minn. Statutes 2026 237.16
Small telephone companies, Minn. Statutes 2026 237.773
Telecommunications Act, purpose, Minn. Statutes 2026 237.80
Telecommunications carriers, see under TELECOMMUNICATIONS
Interim rates
Capital structure schedule, Minn. Rules 7810.8680
Defined, Minn. Rules 7810.8200
Expert testimony, Minn. Rules 7810.8665
Financial summary schedule, Minn. Rules 7810.8685
Notice, generally, Minn. Rules 7810.8655
Operating income schedule, Minn. Rules 7810.8675
Petition, Minn. Rules 7810.8660
Rate base schedules, Minn. Rules 7810.8670
Rate design, Minn. Rules 7810.8690
Rate of return schedule, Minn. Rules 7810.8680
Supporting exhibits, Minn. Rules 7810.8665
Interoffice trunks, Minn. Rules 7810.5400
Interruptions of service
Bills, adjustment, Minn. Rules 7810.1400
Generally, Minn. Rules 7810.5800
Intrastate call routing, prohibitions, Minn. Statutes 2026 237.131
Intrastate telephone business, Minn. Statutes 2026 237.10
Investigations
Charges and rates, Minn. Statutes 2026 237.081, 237.411
Costs, payment, Minn. Statutes 2026 237.30
Inadequate service, Minn. Statutes 2026 237.081
Interconnections discontinuance, Minn. Statutes 2026 237.12
Public Utilities Commission, duties, Minn. Statutes 2026 216A.05, 237.081, 237.295
Telephone assistance plan, complaints, Minn. Statutes 2026 237.70
Telephone investigation revolving fund, Minn. Statutes 2026 237.30
Investigations and investigators
Accidents, Minn. Rules 7810.6000
Bill disputes, Minn. Rules 7810.2400
Complaints, Minn. Rules 7810.1100
Jurisdiction, Minn. Statutes 2026 237.02
Lawsuits
Audit and investigation costs, Minn. Statutes 2026 237.295, 237.30
Enforcement of law, Minn. Statutes 2026 237.461
Examination of records, expenses, recovery, Minn. Statutes 2026 237.11
Place of trial, venue, Minn. Statutes 2026 542.09
Public Utilities Commission orders, status, Minn. Statutes 2026 237.26
Legal holidays, disconnection of service, Minn. Rules 7810.2100
Liability
Disconnect orders, Minn. Statutes 2026 237.73
Information service (900 call) charges, fraud, Minn. Statutes 2026 325F.692
Records, access for child support enforcement, immunity from liability, Minn. Statutes 2026 518A.83
Lines, see Telephone lines under this topic
Lists, customers, directory assistance, Minn. Rules 7810.3000
Lobbying expenditures, Minn. Rules 7810.6600 to 7810.6800
Local access and transport areas (LATAs), defined, Minn. Statutes 2026 237.57
Local exchange carriers
Competitive market regulation, Minn. Statutes 2026 237.025
Defined, Minn. Statutes 2026 237.01
Notice to customers, Minn. Statutes 2026 237.155
Local exchange services
Definitions, Minn. Statutes 2026 237.50
Generally, Minn. Statutes 2026 237.16
Interexchange services, see same under this topic
Small telephone companies, Minn. Statutes 2026 237.16, 237.773
Telecommunications carriers, see under TELECOMMUNICATIONS
Telephone assistance plan, Minn. Statutes 2026 237.70
Local interoffice trunks, Minn. Rules 7810.5400
Local service providers, telephone assistance plan, Minn. Statutes 2026 237.70, 237.701
Local telecommunications service providers
Large providers, Minn. Rules 7812.0050 to 7812.2300
Small providers, Minn. Rules 7811.0050 to 7811.2300
Local telephone companies
Emergency telecommunications systems, fees, Minn. Statutes 2026 403.11
Surcharge collection, Minn. Statutes 2026 237.49
Location of records, Minn. Rules 7810.0900
Long distance calls, instructions, directories, Minn. Rules 7810.2900
Long distance carriers, unauthorized change, Minn. Statutes 2026 237.661
Long distance services
Blocking, see under TELEPHONE CALLS
Carriers, Minn. Statutes 2026 325F.99
Lines, extending through cities, Minn. Statutes 2026 237.17
Payment for local facilities, Minn. Statutes 2026 237.12
Rate discrimination prohibited, Minn. Statutes 2026 237.60
Mail and mailing, notice, Minn. Rules 7810.2300
Mail and mailing, telephone assistance plan, Minn. Statutes 2026 237.70
Maintenance
Plant and equipment, Minn. Rules 7810.3300
Test facilities, Minn. Rules 7810.4100
Maps, exchange area boundary maps, Minn. Rules 7810.0500
Mentally ill persons, residential facilities for adults, Minn. Rules 9520.0630
Meters, accuracy, Minn. Rules 7810.4300
Mobile power units, emergencies, Minn. Rules 7810.3900
Monitoring and measurement, emergency 911 telephone systems, services, Minn. Rules 7580.0600
Mortgages, generally, Minn. Statutes 2026 507.327
Motor vehicle fuel emergencies, compressed work hours, exemption, Minn. Rules 7620.0610
Municipal telephone companies, see Telephone systems under MUNICIPALLY OWNED UTILITIES
Names
Customers, error or omission, Minn. Rules 7810.3100
Directories, Minn. Rules 7810.2900
New authority application fee, Minn. Statutes 2026 237.295
Noise, transmission requirements, Minn. Rules 7810.5500
Non-price-regulated services
Charges and rates, Minn. Statutes 2026 237.762
Generally, Minn. Statutes 2026 237.761
Noncompetitive service
Cost increases, notice, Minn. Rules 7810.8720
Defined, Minn. Rules 7810.8200
Individually priced noncompetitive service, notice, Minn. Rules 7810.8735
Language change, notice, Minn. Rules 7810.8715
Rate reductions, notice, Minn. Rules 7810.8725
Reclassification as emerging competition, petition, Minn. Rules 7810.8805
Significant change in condition of service, notice, Minn. Rules 7810.8730
Noncompetitive services
Charges and rates, Minn. Statutes 2026 237.07
Incentive plans, Minn. Statutes 2026 237.764
Noncontinuous service, emergency service, Minn. Rules 7810.4900
Notice
Complaints, Minn. Rules 7810.1100
Deposits, applying to bill, Minn. Rules 7810.1600
Disconnection of service, Minn. Rules 7810.1800
Interruptions of service, Minn. Rules 7810.5800
Number changes, Minn. Rules 7810.3100
Proposed boundaries, Minn. Rules 7810.0500
Requirements, Minn. Rules 7810.2300
Wrong numbers, direct-dialed calls, credit, Minn. Rules 7810.5100
Notice given, emergency 911 telephone systems, maintenance work, Minn. Rules 7580.0600
Officers, violations, criminal liability, Minn. Statutes 2026 237.46
Online directories, Minn. Rules 7810.2900, 7810.2950, 7812.0600
Operators, Minn. Rules 7810.5100
Orders
Disconnect orders, Minn. Statutes 2026 237.12, 237.73
Interconnections, Minn. Statutes 2026 237.12
Protective orders, trade secrets, Minn. Statutes 2026 237.115
Public Utilities Commission, see Orders under PUBLIC UTILITIES COMMISSION
Records, producing, noncompliance, contempt of court, Minn. Statutes 2026 8.16
Other rate changes
Notice requirements, generally, Minn. Rules 7810.8700
Petition, Minn. Rules 7810.8705
Pay telephones, Minn. Statutes 2026 237.036, 403.025
Payments
Delinquencies, disconnection of service, Minn. Rules 7810.2000
Escrow payments, bill disputes, Minn. Rules 7810.2400, 7810.2500
Guarantees, Minn. Rules 7810.1500, 7810.1700
Payments by
Audit or investigation costs, Minn. Statutes 2026 237.11
Long-distance companies, payments for local facilities, Minn. Statutes 2026 237.12
Relocation of facilities along, across, on, or under interstate highways, costs, Minn. Statutes 2026 161.46
Payments to
Emergency telecommunications system costs, reimbursement, Minn. Statutes 2026 403.11
Prompt payment of bills, local governments, exception, Minn. Statutes 2026 471.425
Relocation of facilities along, across, on, or under interstate highways, Minn. Statutes 2026 161.46
Veterans' organizations, defined as lawful purpose, Minn. Statutes 2026 349.12
Plans and specifications, emergency 911 telephone systems
Plant
Construction, Minn. Rules 7810.3200
Maintenance, Minn. Rules 7810.3300
Police numbers, directories, Minn. Rules 7810.2900
Preservation of records, Minn. Rules 7810.0400
Price lists
Defined, Minn. Rules 7810.8200
Filing requirements, generally, Minn. Rules 7810.8400
Price-regulated services
Basic local services, Minn. Statutes 2026 237.025
Charges and rates, Minn. Statutes 2026 237.025, 237.762, 237.764
Discontinuance, Minn. Statutes 2026 237.767
New services, when available, Minn. Statutes 2026 237.761
Quality of service, Minn. Statutes 2026 237.765
Specific services, Minn. Statutes 2026 237.761
Subsidization, Minn. Statutes 2026 237.770
Print directories, Minn. Rules 7810.2900, 7810.2950, 7812.0600
Priority plan, orders, Minn. Rules 7810.2800
Privacy of communications, see WIRETAPPING
Prohibited practices, Minn. Statutes 2026 237.121
Promotions, Minn. Statutes 2026 237.626
Property
Acquisition of other telephone companies, Minn. Statutes 2026 237.23
Real property, leased or loaned, tax exemption, Minn. Statutes 2026 272.01
Property taxes, exemptions, Minn. Statutes 2026 272.01, 272.03
Protective measures, reduction of hazards, Minn. Rules 7810.6000
Public lands, utility crossings, Minn. Rules 6135.0100 to 6135.1800
Public relations, access to information, Minn. Rules 7810.1000
Public roads, use, Minn. Statutes 2026 222.37
Public utilities, telephone companies defined as, Minn. Statutes 2026 336B.01
Publication, directories, Minn. Rules 7810.2900
Purpose of rules, filing, Minn. Rules 7810.8100
Rates and charges, see Charges and rates under this topic
Real property, leased or loaned property, tax exemption, Minn. Statutes 2026 272.01
Reconnection fee, Minn. Rules 7810.2200
Records and record keeping
Child support enforcement, access, Minn. Statutes 2026 518A.83
Complaints, Minn. Rules 7810.1200
Consumer telephone records, fraud, Minn. Statutes 2026 325F.675
Court orders to produce, noncompliance, contempt, Minn. Statutes 2026 8.16
Customer trouble reports, Minn. Rules 7810.5900
Inspection, Minn. Rules 7810.5000
Inspections, Minn. Statutes 2026 237.11
Lobbying expenditures, Minn. Rules 7810.6700
Location, Minn. Rules 7810.0900
Notices, Minn. Rules 7810.2300
Retention, Minn. Rules 7810.0400
Subpoenas, Minn. Statutes 2026 8.16, 388.23
Telephone numbers, directory assistance, Minn. Rules 7810.3000
Uniform system of accounting, Minn. Rules 7810.6400
Refunds
Deposits, Minn. Rules 7810.1600
Escrow payments, bill disputes, Minn. Rules 7810.2500
Interruption of service, Minn. Rules 7810.1400
Registration, Minn. Statutes 2026 237.64
Repair services, directories, Minn. Rules 7810.2900
Repairs
Answering time, Minn. Rules 7810.5200
Facilities and equipment, Minn. Rules 7810.3300
Reports
Annual report, filing, time, Minn. Rules 7810.6400
Credit reports, Minn. Rules 7810.1500
Customer trouble reports, Minn. Rules 7810.5900
Disruption of service, Minn. Rules 7810.0600
Reports given
Accounts, annual report, Minn. Statutes 2026 237.11
Wiretapping violations, Minn. Statutes 2026 626A.15, 626A.16
Reports given, emergency 911 telephone systems, 911 service, Minn. Rules 7580.0600
Retention of records, Minn. Rules 7810.0400
Revenues, gross jurisdictional operating revenue assessments, audit or investigation costs, Minn. Statutes 2026 237.295
Right of entry, trunk highway rights-of-way, Minn. Statutes 2026 161.45
Rulemaking about, Public Service Department, continuance, Minn. Statutes 2026 216A.08
Rural telephone companies, Minn. Rules 7811.2000
Rural telephone cooperatives, Minn. Statutes 2026 62H.10
Safety program, Minn. Rules 7810.6100
Sales and use taxes
Florists and nurseries, Minn. Rules 8130.8900
Lodging facilities, Minn. Rules 8130.1000
Saturday, disconnection of service, Minn. Rules 7810.2100
Scope of rules
Filing requirements, Minn. Rules 7810.8300
Generally, Minn. Rules 7810.0200
Lobbying expenditures, Minn. Rules 7810.6700
Scrap metal sales, record keeping, communication utilities, Minn. Statutes 2026 325E.21
Securities, acquisition of other telephone companies, Minn. Statutes 2026 237.23
Securitization, Minn. Statutes 2026 216B.491 to 216B.499
Security interests, perfecting, Minn. Statutes 2026 336B.01 to 336B.03
Service of process on, disconnection, Minn. Statutes 2026 237.73
Service subject to effective competition, petition to classify, Minn. Rules 7810.8810
Services, see Telephone services under this topic
Small telephone companies, generally, Minn. Statutes 2026 237.773
Standards, obligations, Minn. Rules 7810.5000
Statements by
Customer billing, Minn. Rules 7810.1400
Emergency 911 telephone services, variances, Minn. Rules 7580.0700
Statutory authority, Minn. Rules 7810.0300
Stocks, acquisition of other telephone companies, Minn. Statutes 2026 237.23
Subpoenas, records, Minn. Statutes 2026 8.16, 388.23
Sundays, disconnection of service, Minn. Rules 7810.2100
Supervised living facilities, Minn. Rules 4665.5000
Supervision, operator-handled calls, Minn. Rules 7810.5100
Surety bonds, registered companies, Minn. Statutes 2026 237.64
Switching equipment, test facilities, Minn. Rules 7810.4100
Tampering with equipment, disconnection of service, Minn. Rules 7810.1900
Tariffs
Defined, Minn. Rules 7810.8200
Explanation, Minn. Rules 7810.1400
Filing, Minn. Rules 7810.0500, 7810.8400
Miscellaneous tariff changes, notice, Minn. Rules 7810.8710
Reconnection fees, Minn. Rules 7810.2200
Telecommunications, see TELECOMMUNICATIONS
Telephone assistance plan, see TELEPHONE ASSISTANCE PLAN, Minn. Rules 7817.0100 to 7817.1000
Telephone books, see Telephone directories under DIRECTORIES
Telephone cooperatives, see under COOPERATIVE ASSOCIATIONS
Telephone lines
Construction, maintenance, repair, or use (telephone lines and cables), see same under this topic
Crossing or paralleling railroad rights of way, Minn. Statutes 2026 237.045
Employees, cutting, rerouting, or diverting lines, Minn. Statutes 2026 609.774
Lines across, along, on, or under interstate or trunk highways, Minn. Statutes 2026 161.46
Mechanics and material suppliers liens, persons entitled to, Minn. Statutes 2026 514.04
Permits, real estate tax judgment sales, Minn. Statutes 2026 280.08, 280.11
Property taxes, exclusion, Minn. Statutes 2026 272.03
Public service corporations, Minn. Statutes 2026 301B.01
Statutory cities, operating, Minn. Statutes 2026 412.014
Surcharges per access line, Minn. Statutes 2026 237.49
Toll-free, see TOLL-FREE TELEPHONE LINES
Unauthorized communication with kidnappers, Minn. Statutes 2026 609.774
Wire crossing or paralleling utility lines, rules, Minn. Statutes 2026 237.04
Telephone lines, location, preliminary dam reports, Minn. Rules 6115.0410
Telephone numbers, directories, Minn. Rules 7810.2900
Telephone services
900 numbers, see under TELEPHONE CALLS
Advertising services, see Telephone advertising services under TELEPHONE CALLS
Boarding care home residents, relocation, Minn. Statutes 2026 144A.161
Bundled services, Minn. Statutes 2026 237.414, 237.626
Call blocking, see Blocking under TELEPHONE CALLS
Call services, generally, see TELEPHONE CALLS
Communication devices for persons with communication disabilities, see under TELEPHONES
Competitive services, see same under this topic
Customer deposits, Minn. Statutes 2026 325E.02, 325E.025, 325E.21
Definitions, Minn. Statutes 2026 237.50
Disconnection, Minn. Statutes 2026 237.73
Discounted services, Minn. Statutes 2026 237.164
Discrimination, see same under this topic
Effective competition, Minn. Statutes 2026 237.57
Emerging competition, see same under this topic
Extended area service, Minn. Statutes 2026 237.295, 237.761
Fair and reasonable competition, Minn. Statutes 2026 237.16
Fees, see Charges and rates under this topic
Flexibly priced services, see same under this topic
Fraudulent, Minn. Statutes 2026 325F.693
Inadequate service, investigations, Minn. Statutes 2026 237.081
Interexchange services, see same under this topic
Local exchange services, see same under this topic
Long distance services, see same under this topic
New services, Minn. Statutes 2026 237.761
Non-price-regulated services, Minn. Statutes 2026 237.761, 237.762
Noncompetitive services, see same under this topic
Nursing home residents, relocation, Minn. Statutes 2026 144A.161
Obtaining service by fraud, Minn. Statutes 2026 237.73, 609.893
Price-regulated services, see same under this topic
Prohibited practices, Minn. Statutes 2026 237.121
Promotions, Minn. Statutes 2026 237.626
Services subject to emerging competition, see Emerging competition under this topic
Surcharges, see Charges and rates under this topic
Third-party service providers, Minn. Statutes 2026 237.665
Universal services, Minn. Statutes 2026 237.16
Voice over Internet Protocol services, customer transition plans, Minn. Statutes 2026 237.181
Termination, guarantee contracts, new deposits for guarantees, Minn. Rules 7810.1700
Test facilities, access, Minn. Rules 7810.4100
Time
Annual report, filing, Minn. Rules 7810.6400
Answering time, Minn. Rules 7810.5200
Deposits, refunds, Minn. Rules 7810.1600
Dial tone, Minn. Rules 7810.5300
Disconnection of service, waiver of rights, emergencies, Minn. Rules 7810.2600
Investigations, complaints, Minn. Rules 7810.1100
Township telephone systems, see under MUNICIPALLY OWNED UTILITIES
Trade secret information, protection, Public Utilities Commission meetings, Minn. Statutes 2026 237.115
Transmission requirements, Minn. Rules 7810.5500
Transporting and switching facilities, expanded calling areas, Minn. Statutes 2026 237.414
Trust deeds, generally, Minn. Statutes 2026 507.327
Unfair and deceptive practices, consumer telephone records, Minn. Statutes 2026 325F.675
Universal service fund, Minn. Statutes 2026 237.435, 237.765
Unreasonable charges, violations and penalties, Minn. Statutes 2026 237.06
Upgrading service, delays, Minn. Rules 7810.2800
Utilities, telephone companies defined as, Minn. Statutes 2026 161.46
Valuation of property, exchange units and plants, Minn. Statutes 2026 237.21
Violations and penalties
Civil penalties, amounts, Minn. Statutes 2026 237.461
Consumer telephone records, fraud, Minn. Statutes 2026 325F.675
Employees, Minn. Statutes 2026 609.774
Generally, Minn. Statutes 2026 237.46
Injunctions against, Minn. Statutes 2026 237.27
Local exchange services, certificates of authority, revocation, Minn. Statutes 2026 237.16
Reduced rates, business customers, Minn. Statutes 2026 237.411
Services, obtaining by fraud, Minn. Statutes 2026 237.73, 609.893
Waiver, disconnection of service, application, Minn. Rules 7810.2600
Waivers
988 suicide and crisis lifeline, Minn. Statutes 2026 145.561
Notice, use of public roads, Minn. Statutes 2026 222.37
Waters, utility crossings, Minn. Rules 6135.0100 to 6135.1800
Wrong number, direct-dialed calls, credit, Minn. Rules 7810.5100