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    Subdivision 1. General. The commissioner shall maintain records, prepare reports, and
perform all functions necessary to carry out the intent of sections 43A.22 to 43A.30. Upon
request of the commissioner, the commissioner of finance shall perform necessary accounting
and disbursement functions.
    Subd. 2. Commissioner reports. The commissioner shall transmit a report each biennium
to the Legislative Commission on Employee Relations concerning the operation of sections
43A.22 to 43A.30, including a study of local and statewide market trends regarding provider
concentration, costs, and other factors as they may relate to the state's health benefits purchasing
strategy. The commissioner shall consult with the commissioners of commerce and health in the
conduct of this study. The commissioner shall also report the number, type, and disposition of
complaints relating to the insurance programs offered by the commissioner.
    Subd. 3. Agency reports and records. Each agency shall keep the records, make the
certifications, and furnish the commissioner or carriers with the information and reports necessary
to enable the commissioner or carriers to carry out their functions under sections 43A.22 to
    Subd. 4.[Repealed, 1993 c 337 s 20]
    Subd. 5. Customer assistance. The commissioner shall employ staff for the purposes of
assisting state employees and their dependents in:
(1) understanding their benefits and coverage levels;
(2) obtaining information and responses to questions regarding issues of coverage, benefits,
and service from carriers and providers; and
(3) making use of all grievance, appeals, and complaint resolution processes provided by
law or contract.
    Subd. 6. Dissemination of information. The commissioner may electronically transmit to
active employees all information necessary to administer sections 43A.22 to 43A.30, including,
but not limited to, information necessary for open enrollment elections. The commissioner must
provide notification that the information will be electronically transmitted.
History: 1981 c 210 s 31; 1983 c 260 s 14; 1983 c 289 s 114 subd 1; 1984 c 655 art 1 s 92;
1986 c 444; 1999 c 250 art 1 s 76,77; 2005 c 144 s 3

Official Publication of the State of Minnesota
Revisor of Statutes