A nursing home must attempt to accommodate a resident's preferences on room assignments, roommates, and furnishings whenever possible.
A nursing home must develop and implement written policies and procedures for addressing resident complaints, including complaints regarding room assignments and roommates. At a minimum, the policies and procedures must include the following:
a mechanism for informal dispute resolution of room assignment and roommate complaints; and
a procedure for documenting the complaint and its resolution.
21 SR 196
October 11, 2007
Official Publication of the State of Minnesota
Revisor of Statutes