Key: (1) language to be deleted (2) new language
Laws of Minnesota 1988
CHAPTER 543-H.F.No. 2138
An act relating to human services; revising and
clarifying the duties and powers of the ombudsman for
mental health and mental retardation; transferring
money; amending Minnesota Statutes 1987 Supplement,
sections 245.91, subdivisions 2, 3, and 4; 245.92;
245.94, subdivisions 1, 2, 3, and 4; 245.95,
subdivision 1; 245.97, subdivision 1; 626.556,
subdivisions 9 and 10; and 626.557, subdivision 9.
BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF MINNESOTA:
Section 1. Minnesota Statutes 1987 Supplement, section
245.91, subdivision 2, is amended to read:
Subd. 2. [MENTAL HEALTH OR MENTAL RETARDATION AGENCY.]
"Mental health or mental retardation agency" or "Agency" means
the divisions, officials, or employees of the state departments
of human services and health, and of designated county social
service agencies as defined in section 256G.02, subdivision 7,
that are engaged in monitoring, providing, or regulating
services to mental health or mental retardation clients. It
does not include a political subdivision of the state or
treatment for mental illness, mental retardation or a related
condition, chemical dependency, or emotional disturbance.
Sec. 2. Minnesota Statutes 1987 Supplement, section
245.91, subdivision 3, is amended to read:
Subd. 3. [MENTAL HEALTH OR MENTAL RETARDATION CLIENT.]
"Mental health or mental retardation client" or "Client" means a
patient, resident, or other person served by a mental health or
mental retardation an agency or, facility, or program, who is
receiving residential services or treatment for mental illness,
mental retardation or a related condition, chemical dependency,
or emotional disturbance.
Sec. 3. Minnesota Statutes 1987 Supplement, section
245.91, subdivision 4, is amended to read:
Subd. 4. [MENTAL HEALTH OR MENTAL RETARDATION FACILITY OR
PROGRAM.] "Mental health or mental retardation facility"
or "Facility" or "program" means a regional center operated by
the commissioner of human services, a nonresidential or
residential facility program as defined in section 245.782,
subdivision 6 245A.02, subdivisions 10 and 14, that is required
to be licensed by the commissioner of human services, and an
acute care inpatient facility, that provides services or
treatment for mental illness, mental retardation or a related
condition, chemical dependency, or emotional disturbance.
Sec. 4. Minnesota Statutes 1987 Supplement, section
245.92, is amended to read:
245.92 [OFFICE OF OMBUDSMAN; CREATION; QUALIFICATIONS;
FUNCTION.]
The ombudsman for mental health and mental retardation
shall promote the highest attainable standards of treatment,
competence, efficiency, and justice for people persons receiving
care services or treatment for mental illness, mental
retardation or a related condition, chemical dependency, or
emotional disturbance shall promote the highest attainable
standards of treatment, competence, efficiency, and justice.
The ombudsman may gather information about decisions, acts, and
other matters of an agency or, facility, or program. The
ombudsman serves at the pleasure of the is appointed by the
governor, serves in the unclassified service, and is accountable
to the governor may be removed only for just cause. The
ombudsman must be selected without regard to political
affiliation and must be a person who has knowledge and
experience concerning the treatment, needs, and rights of mental
health and mental retardation clients, and who is highly
competent and qualified. No person may serve as ombudsman while
holding another public office.
Sec. 5. Minnesota Statutes 1987 Supplement, section
245.94, subdivision 1, is amended to read:
Subdivision 1. [POWERS.] (a) The ombudsman may prescribe
the methods by which complaints to the office are to be made,
reviewed, and acted upon. The ombudsman may not levy a
complaint fee.
(b) The ombudsman may mediate or advocate on behalf of a
client.
(c) The ombudsman may investigate the quality of services
provided to clients and determine the extent to which quality
assurance mechanisms within state and county government work to
promote the health, safety, and welfare of clients, other than
clients in acute care facilities who are receiving services not
paid for by public funds.
(d) At the request of a client, or upon receiving a
complaint or other information affording reasonable grounds to
believe that the rights of a client who is not capable of
requesting assistance have been adversely affected, the
ombudsman may gather information about and analyze, on behalf of
the client, the actions of an agency or, facility, or program.
(d) (e) The ombudsman may examine, on behalf of a client,
records of an agency or, facility, or program to which the
client is entitled to access if the records relate to a matter
that is within the scope of the ombudsman's authority. If the
records are private and confidential and the client is capable
of providing consent, the ombudsman shall first obtain the
client's consent. The ombudsman is not required to obtain
consent for access to private data on clients with mental
retardation or a related condition.
(e) (f) The ombudsman may, at reasonable times in the
course of conducting a review, enter and view premises within
the control of an agency or, facility, or program.
(f) (g) The ombudsman may attend department of human
services review board and special review board proceedings;
proceedings regarding the transfer of patients or residents, as
defined in section 246.50, subdivisions 4 and 4a, between
institutions operated by the department of human services; and,
subject to the consent of the affected patient or resident
client, other proceedings affecting the rights of residents or
patients clients. The ombudsman is not required to obtain
consent to attend meetings or proceedings and have access to
private data on clients with mental retardation or a related
condition.
(g) (h) The ombudsman shall have access to data of
agencies, facilities, or programs classified as private or
confidential as defined in section 13.02, subdivisions 12 and
13, regarding services provided to clients with mental
retardation or a related condition.
(i) To avoid duplication and preserve evidence, the
ombudsman shall inform relevant licensing or regulatory
officials before undertaking a review of an action of the
facility or program.
(h) (j) Sections 245.91 to 245.97 are in addition to other
provisions of law under which any other remedy or right is
provided.
Sec. 6. Minnesota Statutes 1987 Supplement, section
245.94, subdivision 2, is amended to read:
Subd. 2. [MATTERS APPROPRIATE FOR REVIEW.] (a) In
selecting matters for review by the office, the ombudsman shall
give particular attention to unusual deaths or injuries of a
client served by an agency or, facility, or program, or actions
of an agency or, facility, or program that:
(1) may be contrary to law or rule;
(2) may be unreasonable, unfair, oppressive, or
inconsistent with a policy or order of an agency or, facility,
or program;
(3) may be mistaken in law or arbitrary in the
ascertainment of facts;
(4) may be unclear or inadequately explained, when reasons
should have been revealed;
(5) may result in abuse or neglect of a person receiving
treatment; or
(6) may disregard the rights of a client or other
individual served by an agency or facility;
(7) may impede or promote independence, community
integration, and productivity for clients; or
(8) may impede or improve the monitoring or evaluation of
services provided to clients.
(b) The ombudsman shall, in selecting matters for review
and in the course of the review, avoid duplicating other
investigations or regulatory efforts.
Sec. 7. Minnesota Statutes 1987 Supplement, section
245.94, subdivision 3, is amended to read:
Subd. 3. [COMPLAINTS.] The ombudsman may receive a
complaint from any source concerning an action of an agency or,
facility, or program. After completing a review, the ombudsman
shall inform the complainant and the agency or, facility, or
program. No client may be punished nor may the general
condition of the client's treatment be unfavorably altered as a
result of an investigation, a complaint by the client, or by
another person on the client's behalf. An agency, facility, or
program shall not retaliate or take adverse action, as defined
in section 626.557, subdivision 17, paragraph (c), against a
client or other person, who in good faith makes a complaint or
assists in an investigation.
Sec. 8. Minnesota Statutes 1987 Supplement, section
245.94, subdivision 4, is amended to read:
Subd. 4. [RECOMMENDATIONS TO AGENCY.] (a) If, after
reviewing a complaint or conducting an investigation and
considering the response of an agency or, facility, or program
and any other pertinent material, the ombudsman determines that
the complaint has merit or the investigation reveals a problem,
the ombudsman may recommend that the agency or, facility, or
program:
(1) consider the matter further;
(2) modify or cancel its actions;
(3) alter a rule, order, or internal policy;
(4) explain more fully the action in question; or
(5) take any other action the ombudsman recommends to the
agency or facility involved.
(b) At the ombudsman's request, the agency or, facility, or
program shall, within a reasonable time, inform the ombudsman
about the action taken on the recommendation or the reasons for
not complying with it.
Sec. 9. Minnesota Statutes 1987 Supplement, section
245.95, subdivision 1, is amended to read:
Subdivision 1. [SPECIFIC REPORTS.] The ombudsman may send
conclusions and suggestions concerning any matter reviewed to
the governor. Before making public a conclusion or
recommendation that expressly or implicitly criticizes an agency
or, facility, program, or any person, the ombudsman shall
consult with the governor and the agency, facility, program, or
person concerning the conclusion or recommendation. When
sending a conclusion or recommendation to the governor that is
adverse to an agency or, facility, program, or any person, the
ombudsman shall include any statement of reasonable length made
by that agency, facility, program, or person in defense or
mitigation of the office's conclusion or recommendation.
Sec. 10. Minnesota Statutes 1987 Supplement, section
245.97, subdivision 1, is amended to read:
Subdivision 1. [MEMBERSHIP.] The ombudsman committee
consists of 15 members appointed by the governor to three-year
terms. Members shall be appointed on the basis of their
knowledge of and interest in the health and human services
system subject to the ombudsman's authority. In making the
appointments, the governor shall try to ensure that the overall
membership of the committee adequately reflects the agencies,
facilities, and programs within the ombudsman's authority and
that members include consumer representatives, including
clients, former clients, and relatives of present or former
clients; representatives of advocacy organizations for clients
and other individuals served by an agency or, facility, or
program; human services and health care professionals, including
specialists in psychiatry, psychology, internal medicine, and
forensic pathology; and other providers of services or treatment
to mental health or mental retardation clients or other
individuals served by an agency or facility.
Sec. 11. Minnesota Statutes 1987 Supplement, section
626.556, subdivision 9, is amended to read:
Subd. 9. [MANDATORY REPORTING TO A MEDICAL EXAMINER OR
CORONER.] When a person required to report under the provisions
of subdivision 3 knows or has reason to believe a child has died
as a result of neglect or physical or sexual abuse, the person
shall report that information to the appropriate medical
examiner or coroner instead of the local welfare agency, police
department, or county sheriff. Medical examiners or coroners
shall notify the local welfare agency or police department or
county sheriff in instances in which they believe that the child
has died as a result of neglect or physical or sexual abuse.
The medical examiner or coroner shall complete an investigation
as soon as feasible and report the findings to the police
department or county sheriff and the local welfare agency. If
the child was receiving residential services or treatment for
mental illness, mental retardation or a related condition,
chemical dependency, or emotional disturbance from a mental
health or mental retardation an agency or, facility, or
program as defined in section 245.91, the medical examiner or
coroner shall also notify and report findings to the
ombudsman for mental health and mental retardation established
under sections 245.91 to 245.97.
Sec. 12. Minnesota Statutes 1987 Supplement, section
626.556, subdivision 10, is amended to read:
Subd. 10. [DUTIES OF LOCAL WELFARE AGENCY AND LOCAL LAW
ENFORCEMENT AGENCY UPON RECEIPT OF A REPORT.] (a) If the report
alleges neglect, physical abuse, or sexual abuse by a parent,
guardian, or individual functioning within the family unit as a
person responsible for the child's care, the local welfare
agency shall immediately conduct an assessment and offer
protective social services for purposes of preventing further
abuses, safeguarding and enhancing the welfare of the abused or
neglected minor, and preserving family life whenever possible.
If the report alleges a violation of a criminal statute
involving sexual abuse or physical abuse, the local law
enforcement agency and local welfare agency shall coordinate the
planning and execution of their respective investigation and
assessment efforts to avoid a duplication of fact-finding
efforts and multiple interviews. Each agency shall prepare a
separate report of the results of its investigation. When
necessary the local welfare agency shall seek authority to
remove the child from the custody of a parent, guardian, or
adult with whom the child is living. In performing any of these
duties, the local welfare agency shall maintain appropriate
records.
(b) When a local agency receives a report or otherwise has
information indicating that a child who is a mental health or
mental retardation client, as defined in section 245.91, has
been the subject of physical abuse or neglect at a mental health
or mental retardation an agency or, facility, or program as
defined in section 245.91, it shall, in addition to its other
duties under this section, immediately inform the ombudsman for
mental health and mental retardation established under sections
245.91 to 245.97.
(c) Authority of the local welfare agency responsible for
assessing the child abuse report and of the local law
enforcement agency for investigating the alleged abuse includes,
but is not limited to, authority to interview, without parental
consent, the alleged victim and any other minors who currently
reside with or who have resided with the alleged perpetrator.
The interview may take place at school or at any facility or
other place where the alleged victim or other minors might be
found and may take place outside the presence of the perpetrator
or parent, legal custodian, guardian, or school official.
Except as provided in this clause, the parent, legal custodian,
or guardian shall be notified by the responsible local welfare
or law enforcement agency no later than the conclusion of the
investigation or assessment that this interview has occurred.
Notwithstanding rule 49.02 of the Minnesota rules of procedure
for juvenile courts, the juvenile court may, after hearing on an
ex parte motion by the local welfare agency, order that, where
reasonable cause exists, the agency withhold notification of
this interview from the parent, legal custodian, or guardian.
If the interview took place or is to take place on school
property, the order shall specify that school officials may not
disclose to the parent, legal custodian, or guardian the
contents of the notification of intent to interview the child on
school property, as provided under paragraph (c), and any other
related information regarding the interview that may be a part
of the child's school record. A copy of the order shall be sent
by the local welfare or law enforcement agency to the
appropriate school official.
(d) When the local welfare or local law enforcement agency
determines that an interview should take place on school
property, written notification of intent to interview the child
on school property must be received by school officials prior to
the interview. The notification shall include the name of the
child to be interviewed, the purpose of the interview, and a
reference to the statutory authority to conduct an interview on
school property. For interviews conducted by the local welfare
agency, the notification shall be signed by the chair of the
county welfare board or the chair's designee. The notification
shall be private data on individuals subject to the provisions
of this paragraph. School officials may not disclose to the
parent, legal custodian, or guardian the contents of the
notification or any other related information regarding the
interview until notified in writing by the local welfare or law
enforcement agency that the investigation or assessment has been
concluded. Until that time, the local welfare or law
enforcement agency shall be solely responsible for any
disclosures regarding the nature of the assessment or
investigation.
Except where the alleged perpetrator is believed to be a
school official or employee, the time and place, and manner of
the interview on school premises shall be within the discretion
of school officials, but the local welfare or law enforcement
agency shall have the exclusive authority to determine who may
attend the interview. The conditions as to time, place, and
manner of the interview set by the school officials shall be
reasonable and the interview shall be conducted not more than 24
hours after the receipt of the notification unless another time
is considered necessary by agreement between the school
officials and the local welfare or law enforcement agency.
Where the school fails to comply with the provisions of this
paragraph, the juvenile court may order the school to comply.
Every effort must be made to reduce the disruption of the
educational program of the child, other students, or school
staff when an interview is conducted on school premises.
(e) Where the perpetrator or a person responsible for the
care of the alleged victim or other minor prevents access to the
victim or other minor by the local welfare agency, the juvenile
court may order the parents, legal custodian, or guardian to
produce the alleged victim or other minor for questioning by the
local welfare agency or the local law enforcement agency outside
the presence of the perpetrator or any person responsible for
the child's care at reasonable places and times as specified by
court order.
(f) Before making an order under paragraph (d), the court
shall issue an order to show cause, either upon its own motion
or upon a verified petition, specifying the basis for the
requested interviews and fixing the time and place of the
hearing. The order to show cause shall be served personally and
shall be heard in the same manner as provided in other cases in
the juvenile court. The court shall consider the need for
appointment of a guardian ad litem to protect the best interests
of the child. If appointed, the guardian ad litem shall be
present at the hearing on the order to show cause.
(g) The commissioner, the ombudsman for mental health and
mental retardation, the local welfare agencies responsible for
investigating reports, and the local law enforcement agencies
have the right to enter facilities as defined in subdivision 2
and to inspect and copy the facility's records, including
medical records, as part of the investigation. Notwithstanding
the provisions of chapter 13, they also have the right to inform
the facility under investigation that they are conducting an
investigation, to disclose to the facility the names of the
individuals under investigation for abusing or neglecting a
child, and to provide the facility with a copy of the report and
the investigative findings.
Sec. 13. Minnesota Statutes 1987 Supplement, section
626.557, subdivision 9, is amended to read:
Subd. 9. [MANDATORY REPORTING TO A MEDICAL EXAMINER OR
CORONER.] A person required to report under the provisions of
subdivision 3 who has reasonable cause to believe that a
vulnerable adult has died as a direct or indirect result of
abuse or neglect shall report that information to the
appropriate medical examiner or coroner in addition to the local
welfare agency, police department, or county sheriff or
appropriate licensing agency or agencies. The medical examiner
or coroner shall complete an investigation as soon as feasible
and report the findings to the police department or county
sheriff, the local welfare agency, and, if applicable, each
licensing agency. A person or agency that receives a report
under this subdivision concerning a vulnerable adult who was
receiving residential services or treatment for mental illness,
mental retardation or a related condition, chemical dependency,
or emotional disturbance from a mental health or mental
retardation an agency or, facility, or program as defined in
section 245.91, shall also report the information and findings
to the ombudsman for mental health and mental
retardation established under sections 245.91 to 245.97.
Sec. 14. [TRANSFER OF MONEY.]
The money appropriated in Laws 1987, chapter 403, article
1, section 2, subdivision 2, to the commissioner of human
services for the Welsch consent decree monitor's office for the
fiscal year ending June 30, 1989, is transferred to the
appropriation in Laws 1987, chapter 352, section 13, to the
ombudsman for mental health and mental retardation.
Approved April 18, 1988
Official Publication of the State of Minnesota
Revisor of Statutes