SF 1862 Senate Long Description
Providing consumer protection for wireless telecommunications +services customers; defining certain terms; requiring providers of the +services to provide customers with written copies of contracts between the +providers and the customers within a certain number of days of entering into the +contract and to notify customers in writing of proposed substantive changes in the+ contracts within a certain number of days before effectiveness of the change; +authorizing customers to opt out of and terminate the contracts without penalty +within the notice period; requiring the public utilities commission (PUC) to +require providers violating the requirements to pay a certain penalty amount +for each violation and to compensate the customers, specifying a payment time +limit (mk)