Relating to telecommunications; promoting competition within the local exchange marketplace; requiring the public utilities commission to order structural separation of retail and wholesale operations of large incumbent local exchange carriers into affiliated companies upon a finding of anticompetitive or discriminatory conduct of an incumbent local exchange carrier, requiring the retail affiliate to operate as a competitive local exchange carrier or as a telephone company and the wholesale affiliate to own and operate network facilities; specifying certain requirements for transactions and agreements between the affiliates, requiring separate books, records, accounts, officers, directors, employees and office locations; requiring the PUC to adopt procedures for reviewing transactions between the affiliates, enforcement measures for violations and standards of conduct governing relationships between the affiliates, specifying certain standards requirements and limits; regulating incumbent local exchange carrier; specifying certain prohibited subsidies and preferences by local telephone service providers; requiring the PUC to establish standards of conduct for telecommunications providers, specifying certain prohibited practices by ILECs and by telecommunications service providers; providing for the confidentiality of customer data, requiring customer consent for use, exceptions; specifying certain minimum service quality standards for telecommunications service providers for consumer protection purposes; providing for the resolution of customer inquiries and complaints; regulating rates, terms, conditions and service discontinuation or disconnection; specifying certain requirements for residential telecommunications service bills; increasing the penalty assessment authority of the PUC; making conforming amendments to certain statutory provisions relating to disclosure of local service options, antislamming, discriminatory rates and fraudulent services; specifying certain renumbering and cross reference change instructions to the revisor of statutes (mk)