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TELEPHONE COMPANIES

See also TELEPHONES

911 emergency service

Failure to provide 911 service, disclosure, Minn. Statutes 2022 325F.991

System, see EMERGENCY TELECOMMUNICATIONS SYSTEMS

Access, communication-impaired persons, see TELECOMMUNICATIONS

Accidents, investigations, Minn. Rules 7810.6000

Accounting and bookkeeping

Accounting requirements, exception, Minn. Statutes 2022 237.59

Balance sheets, filing with state, Minn. Statutes 2022 237.11

Depreciation and amortization, methods and rates, Minn. Statutes 2022 237.22

Intrastate telephone business, Minn. Statutes 2022 237.10

Accounts and accounting

Lobbying expenditures, Minn. Rules 7810.6700, 7810.6800

Uniform system of accounting, Minn. Rules 7810.6400

Accuracy, meters, Minn. Rules 7810.4300

Addresses, directories, Minn. Rules 7810.2900

Adequacy of service, Minn. Rules 7810.4900

Adjustments, bills, Minn. Rules 7810.1400

Administration, telephone assistance plan, Minn. Statutes 2022 237.70

Advertising, rate changes, Minn. Statutes 2022 237.075

Affidavits, records, Minn. Rules 7810.2300

Agents

Charges and rates for services, Minn. Statutes 2022 237.14

Requests by, favorable rates, Minn. Statutes 2022 237.065

Agreements by, expanding calling areas, Minn. Statutes 2022 237.414

Alcoholic beverages, solicitation by retailers, Minn. Rules 7515.0600

Alternate services, availability, explanation, Minn. Rules 7810.1400

Alternative regulation plans

Accounts and accounting, Minn. Statutes 2022 237.768

Adoption, Minn. Statutes 2022 237.764

Charges and rates, Minn. Statutes 2022 237.761 to 2022 237.764, 2022 237.766, 2022 237.769, 2022 237.771

Competitive and noncompetitive services, exemption, Minn. Statutes 2022 237.763

Compliance with state or federal laws, Minn. Statutes 2022 237.774

Cost studies, methodology, Minn. Statutes 2022 237.772

Customers, notice received, Minn. Statutes 2022 237.764, 2022 237.765

Definitions, Minn. Statutes 2022 237.772

Discontinuance of service, Minn. Statutes 2022 237.767

Discrimination, Minn. Statutes 2022 237.771

Duration, Minn. Statutes 2022 237.766

Exemption, affiliated companies, Minn. Statutes 2022 237.763

Existing plans not affected, Minn. Statutes 2022 237.775

Extension, Minn. Statutes 2022 237.766

Flexibly priced services, see same under this topic

Generally, Minn. Statutes 2022 237.76 to 2022 237.774

Hearings, Minn. Statutes 2022 237.764, 2022 237.766

Incentive plans, effect on, Minn. Statutes 2022 237.764

Interconnections, Minn. Statutes 2022 237.769

Intrastate services, Minn. Statutes 2022 237.769

Investigations, Minn. Statutes 2022 237.763

Investment commitments, Minn. Statutes 2022 237.761

New services, Minn. Statutes 2022 237.761, 2022 237.762

Non-price-regulated services, Minn. Statutes 2022 237.761, 2022 237.762

Noncompetitive services, exemption, Minn. Statutes 2022 237.763

Notice, Minn. Statutes 2022 237.764, 2022 237.766

Orders, Minn. Statutes 2022 237.764

Petitions

Competitive services, Minn. Statutes 2022 237.025

Cost study, Minn. Statutes 2022 237.772

Plan adoption, Minn. Statutes 2022 237.764

Purpose, Minn. Statutes 2022 237.76

Price-regulated services, see same under this topic

Purpose, Minn. Statutes 2022 237.76

Quality of service requirements, Minn. Statutes 2022 237.765

Reclassification of services, Minn. Statutes 2022 237.761

Records and record keeping, Minn. Statutes 2022 237.766

Reports about, Minn. Statutes 2022 237.765, 2022 237.766, 2022 237.768

Review, revision or renewal, Minn. Statutes 2022 237.766

Rulemaking, Minn. Statutes 2022 237.769

Settlement or stipulation, Minn. Statutes 2022 237.764

Small companies, Minn. Statutes 2022 237.773

Subsidization, Minn. Statutes 2022 237.770

Tariffs, Minn. Statutes 2022 237.761

Violations and penalties, Minn. Statutes 2022 237.765, 2022 237.771

Annual reports, time, filing, Minn. Rules 7810.6400

Answering time, Minn. Rules 7810.5200

Antislamming, Minn. Statutes 2022 237.661

Appeals, see Orders under PUBLIC UTILITIES COMMISSION

Applicants

Advising acts to alternate services, Minn. Rules 7810.1400

Deposits, Minn. Rules 7810.1500

Priority plan, Minn. Rules 7810.2800

Appraisals, costs, assessments, Minn. Statutes 2022 237.295

Approvals by, emergency telecommunications systems, plans, Minn. Statutes 2022 403.07, 2022 403.08

Artificial respiration, safety program, Minn. Rules 7810.6100

Asphyxiation, safety program, Minn. Rules 7810.6100

Assessments, Minn. Statutes 2022 237.295

Assistance plan, Minn. Rules 7817.0100 to 7817.1000

Audits and examinations, Minn. Statutes 2022 237.11, 2022 237.295

Automatic dialing announcing devices, Minn. Statutes 2022 237.59, 2022 325E.26 to 2022 325E.31

Auxiliary power, emergencies, Minn. Rules 7810.3900

Batteries, emergencies, Minn. Rules 7810.3900

Billing

Adjustments, Minn. Rules 7810.1400

Emergency 911 services, Minn. Rules 7580.0600

Bills, see Charges and rates under this topic

Bonds

Acquisition of other telephone companies, Minn. Statutes 2022 237.23

Savings banks, investing in, Minn. Statutes 2022 50.14

Boundaries, exchange area boundary maps, Minn. Rules 7810.0500

Breach of contract, disconnection of service, Minn. Rules 7810.1800

Budgets, emergency 911 telephone systems, estimates, Minn. Rules 7580.0900

Bundled services, Minn. Statutes 2022 237.626

Cable television services, Minn. Statutes 2022 237.79

Cables, see Construction, maintenance, repair, or use (telephone lines and cables) under this topic

Call blocking options, Minn. Statutes 2022 237.66

Call routing, intrastate, prohibitions, Minn. Statutes 2022 237.131

Capital stock, Minn. Statutes 2022 237.23

Catastrophes, interruptions of service, Minn. Rules 7810.5800

Cellular telephone companies, see under CELLULAR TELEPHONES

Certificates and certification, Minn. Statutes 2022 237.16

Changing telephone number, intercepting calls, Minn. Rules 7810.3100

Charges and rates

Agents, charges for services, Minn. Statutes 2022 237.14

Alternative regulation plans, see same under this topic

Anticompetitive pricing, Minn. Statutes 2022 237.411

Antislamming, Minn. Statutes 2022 237.661

Bill and keep arrangements, Minn. Statutes 2022 237.414

Business customers, Minn. Statutes 2022 237.411

Cellular telephones, 911 calls handled from, Minn. Statutes 2022 403.11

Competitive services, see same under this topic

Defined as shelter costs, Minn. Statutes 2022 256D.35

Delinquency charges, billings, statement of penalties, Minn. Statutes 2022 325E.021

Deposit fees, Minn. Statutes 2022 237.06

Disclosure, Minn. Statutes 2022 237.66, 2022 237.662

Discrimination, see same under this topic

Electronic billing, Minn. Statutes 2022 237.101

Employees, charges for services, Minn. Statutes 2022 237.14

Expanded calling areas, Minn. Statutes 2022 237.414

Fairness and reasonableness, Minn. Statutes 2022 237.06, 2022 237.067, 2022 237.28

Filing, Minn. Statutes 2022 237.07

Government Data Practices Act, Minn. Statutes 2022 237.07

Hotels, notice of separate fee, Minn. Statutes 2022 325F.99

Interconnection and network elements, Minn. Statutes 2022 237.12

Interim rates, Minn. Statutes 2022 237.59

Investigations, Minn. Statutes 2022 237.081, 2022 237.411

Libraries, special services and rates, Minn. Statutes 2022 237.065

Limitations, Minn. Statutes 2022 237.072

Loading, Minn. Statutes 2022 237.663

900 calls, Minn. Statutes 2022 325F.692

911 emergency telecommunications systems, Minn. Statutes 2022 403.11, 2022 403.113

Noncompetitive services, see same under this topic

Notice to customers, Minn. Statutes 2022 237.155, 2022 237.414, 2022 237.66, 2022 237.662

Officers, charges for services, Minn. Statutes 2022 237.14

Price lists

Emerging competition, Minn. Statutes 2022 237.59

Filing, Minn. Statutes 2022 237.07

Flexibly priced services, Minn. Statutes 2022 237.762

Non-price-regulated services, Minn. Statutes 2022 237.761, 2022 237.762

Prohibited practices, Minn. Statutes 2022 237.121

Promotions, Minn. Statutes 2022 237.626

Public schools, special services and rates, Minn. Statutes 2022 237.065

Rate changes, procedure

Administrative Hearings Office, duties, Minn. Statutes 2022 237.076

Competitive services, see same under this topic

Expanded calling areas, Minn. Statutes 2022 237.414

Generally, Minn. Statutes 2022 237.075

Noncompetitive services, see same under this topic

Notice, Minn. Statutes 2022 237.075, 2022 237.414

Public Utilities Commission, duties, Minn. Statutes 2022 237.075, 2022 237.076

Settlement, Minn. Statutes 2022 237.076

Services subject to emerging competition, Minn. Statutes 2022 237.071, 2022 237.59

Small telephone companies, Minn. Statutes 2022 237.773

State government pricing plans, Minn. Statutes 2022 237.066

Surcharges

Combined local access, Minn. Statutes 2022 237.49

Local telephone companies, collections, Minn. Statutes 2022 237.49

911 emergency telecommunications systems, Minn. Statutes 2022 403.11

Prepaid wireless telecommunications access fees, Minn. Statutes 2022 237.52

Telecommunication access Minnesota, Minn. Statutes 2022 237.52

Telephone assistance plan funding, Minn. Statutes 2022 237.70

Tariff changes, Minn. Statutes 2022 237.075

Telecommunications services provided by purchasing cooperatives, Minn. Statutes 2022 308A.210

Third-party service, Minn. Statutes 2022 237.665

Valuation of property for ratemaking purposes, Minn. Statutes 2022 237.21

Violations and penalties, see same under this topic

Charges and rates

Competitive services, see same under this topic

Customer billing, Minn. Rules 7810.1400

Disconnection of service, failure to pay, Minn. Rules 7810.1800

Disputes, Minn. Rules 7810.2400

Filing, Minn. Rules 7810.0500

General rate changes, see same under this topic

Interim rates, see same under this topic

Noncompetitive service, see same under this topic

Other rate changes, filing requirements, Minn. Rules 7810.8700, 7810.8705

Reconnection fees, Minn. Rules 7810.2200

Wrong numbers, direct-dialed calls, credit, Minn. Rules 7810.5100

Charitable contributions, allowable operating expenses, Minn. Statutes 2022 237.075

Circuit equipment, test facilities, Minn. Rules 7810.4100

City-owned, see Telephone systems under MUNICIPALLY OWNED UTILITIES

Class A telephone companies, Minn. Statutes 2022 237.231

Commerce Department, rulemaking authority, Minn. Statutes 2022 216A.07

Commercial shared services providers, Minn. Statutes 2022 237.681

Communication disabilities, persons with, Minn. Statutes 2022 237.50 to 2022 237.56

Competitive services

Charges and rates, Minn. Statutes 2022 237.07, 2022 237.59

Definitions, Minn. Statutes 2022 237.57

Effective competition, Minn. Statutes 2022 237.57, 2022 237.59

Emerging competition, see same under this topic

Interexchange services, Minn. Statutes 2022 237.80

Voice services, exclusions, Minn. Statutes 2022 237.025

Competitive services

Effective competition

Defined, Minn. Rules 7810.8200

Petition to classify as, Minn. Rules 7810.8810

Reclassification as noncompetitive service, Minn. Rules 7810.8815

Emerging competition, reclassification as noncompetitive competition, Minn. Rules 7810.8815

Complaints

Communication disabilities, persons with, access, Minn. Statutes 2022 237.56

Data, classification, disclosure, Minn. Statutes 2022 13.679

Proceedings, Minn. Statutes 2022 237.081

Reduced rates, business customers, Minn. Statutes 2022 237.411

Telephone assistance plan, Minn. Statutes 2022 237.70

Third-party service provider charges, Minn. Statutes 2022 237.665

Complaints

Procedure, Minn. Rules 7810.1100

Records, Minn. Rules 7810.1200

Connections between, see Interconnections under this topic

Construction, maintenance, repair, or use (telephone lines and cables)

Cutting, rerouting, or diverting, Minn. Statutes 2022 609.774

Expanded calling areas, Minn. Statutes 2022 237.414

Extending through cities, Minn. Statutes 2022 237.17

Lines along, across, on, or under interstate or trunk highways, Minn. Statutes 2022 161.46

Public roads, use, Minn. Statutes 2022 222.37

Railroad rights-of-way, eminent domain, Minn. Statutes 2022 222.36

Rights, Minn. Statutes 2022 222.37, 2022 237.16

Wetlands replacement, exemption, Minn. Statutes 2022 103G.2241

Construction, telephone plant, Minn. Rules 7810.3200

Contents, directories, Minn. Rules 7810.2900

Contested cases

Classification of services, Minn. Statutes 2022 237.59

Costs, assessment, Minn. Statutes 2022 237.295, 2022 237.30

Expedited proceedings, Minn. Statutes 2022 237.59, 2022 237.61, 2022 237.764

Rate changes, generally, Minn. Statutes 2022 237.075, 2022 237.076, 2022 237.081

Service complaints, Minn. Statutes 2022 237.081

Contracts and agreements, Minn. Statutes 2022 237.14

Contracts

Breach of contract, disconnection of service, Minn. Rules 7810.1800

Emergency 911 telephone systems, Minn. Rules 7580.0900

Guarantors, payments, Minn. Rules 7810.1700

Cooperative telephone associations, see Telephone cooperatives under COOPERATIVE ASSOCIATIONS

Copies

Directories, distribution, Minn. Rules 7810.2900

Escrow payments forms, bill disputes, Minn. Rules 7810.2500

Corporate takeovers, Minn. Statutes 2022 237.23

Corporations, officers, Minn. Statutes 2022 237.14, 2022 237.46

Cost studies, incremental cost studies, Minn. Statutes 2022 237.59, 2022 237.626

Credit

Deposits and guarantee requirements, Minn. Rules 7810.1500

Disconnection of service, failure to meet credit requirements, Minn. Rules 7810.1800

Cross talk, transmission requirements, Minn. Rules 7810.5500

Customer relations

Access to information, Minn. Rules 7810.1000

Complaints, procedure, Minn. Rules 7810.1100

Records, complaints, Minn. Rules 7810.1200

Customer trouble reports, Minn. Rules 7810.5900

Customers

Authorization to change long distance carrier, Minn. Statutes 2022 237.66, 2022 237.661

Call blocking, see Blocking under TELEPHONE CALLS

Change of election, Minn. Statutes 2022 237.66

900 call charges, responsibility, Minn. Statutes 2022 325F.692

Notice received

Charges and rates, Minn. Statutes 2022 237.66, 2022 237.662

Expanded calling areas, Minn. Statutes 2022 237.414

Incorrect directory assistance credit, Minn. Statutes 2022 237.155

Local service options, Minn. Statutes 2022 237.66

Long distance carrier, change, right to authorize, Minn. Statutes 2022 237.66, 2022 237.661

Small telephone companies, rate increases, Minn. Statutes 2022 237.773

Telephone assistance plan, Minn. Statutes 2022 237.70

Shared savings with, incentive plans, Minn. Statutes 2022 237.66

Third-party service provider charges, Minn. Statutes 2022 237.665

Dangerous conditions, disconnection of service, Minn. Rules 7810.1900

Data

Access to stored communications, see under DATABASES

Depreciation accruals and reserves, determining, Minn. Statutes 2022 237.22

Deeds, trust deeds, Minn. Statutes 2022 507.327

Definitions

Alternative regulation plans, Minn. Statutes 2022 237.772

Consumer fraud prevention, Minn. Statutes 2022 325F.693

Consumer telephone records, fraud, Minn. Statutes 2022 325F.675

Emerging competition, Minn. Statutes 2022 237.57

Generally, Minn. Statutes 2022 237.01

Industrial development districts, Minn. Statutes 2022 469.153

Jurisdiction, Minn. Statutes 2022 237.02

Public utilities, financing statements, Minn. Statutes 2022 336B.01

Telecommunication access, Minn. Statutes 2022 237.661

Telephone services, Minn. Statutes 2022 237.57

Universal telephone services, Minn. Statutes 2022 237.16

Definitions

Filing requirements, Minn. Rules 7810.8200

Generally, Minn. Rules 7810.0100

Lobbying expenditures, Minn. Rules 7810.6600

Deposits

Disconnection of service, failure to pay, Minn. Rules 7810.1800

Generally, Minn. Rules 7810.1600

Requirements, Minn. Rules 7810.1500

Descriptions of property

Financing statements, exemption, Minn. Statutes 2022 336B.02

Mortgages or trust deeds, Minn. Statutes 2022 507.327

Dial service requirements, Minn. Rules 7810.5300

Directories, see Telephone directories under DIRECTORIES

Directories

Content, Minn. Rules 7810.2900

Definitions, Minn. Rules 7810.0100

Error or omission in number or name, Minn. Rules 7810.3100

Large local service providers, Minn. Rules 7812.0600

Print or electronic, consumer option, Minn. Rules 7810.2950

Small local service providers, Minn. Rules 7811.0600

Directory assistance, charges and rates, Minn. Statutes 2022 237.155

Directory assistance, Minn. Rules 7810.3000

Disasters, interruptions of service, Minn. Rules 7810.5800

Disclosure

Charges and rates, Minn. Statutes 2022 237.66, 2022 237.662

911 service, not providing, Minn. Statutes 2022 325F.991

Disconnection of service

Business hours, Minn. Rules 7810.2100

Delinquency in payment for services, Minn. Rules 7810.2000

Impermissible reasons, Minn. Rules 7810.2000

Notice, Minn. Rules 7810.1800, 7810.2300

Permissible time, Minn. Rules 7810.2100

Reconnection, fees, Minn. Rules 7810.2200

Termination of guarantee contract, Minn. Rules 7810.1700

Waiver of rights, application, Minn. Rules 7810.2600

Without notice, Minn. Rules 7810.1900

Discrimination

Charges and rates, Minn. Statutes 2022 237.075, 2022 237.09, 2022 237.14, 2022 237.60

Generally, Minn. Statutes 2022 237.09

Interconnections, Minn. Statutes 2022 237.12

Promotions, exception, Minn. Statutes 2022 237.626

Telephone services, Minn. Statutes 2022 237.07, 2022 237.60

Disruption of service, reports, Minn. Rules 7810.0600

Distribution of directories, Minn. Rules 7810.2900

Drivers, qualifications, Minn. Statutes 2022 221.031

Drowning, safety program, Minn. Rules 7810.6100

Easements

Mortgages or trust deeds covering, Minn. Statutes 2022 507.327

Tax-forfeited lands, Minn. Statutes 2022 282.01, 2022 282.04

Utility easements, Minn. Statutes 2022 238.35

Effective competition

Defined, Minn. Statutes 2022 237.57

Services subject to, Minn. Statutes 2022 237.59

Electrical faults, correction, maintenance of plant and equipment, Minn. Rules 7810.3300

Electrical shock, safety program, Minn. Rules 7810.6100

Electrical systems, inspections, exemption, Minn. Statutes 2022 326B.36

Emergencies

Auxiliary power, Minn. Rules 7810.3900

Disconnection of service, waiver of rights, application, Minn. Rules 7810.2600

Interruptions of service, Minn. Rules 7810.5800

Noncontinuous service, Minn. Rules 7810.4900

Emergency telecommunications systems, Minn. Rules 7580.0100 to 7580.1100

Emergency telephone systems, see EMERGENCY TELECOMMUNICATIONS SYSTEMS

Emerging competition

Charges and rates, Minn. Statutes 2022 237.07, 2022 237.071

Incentive plans, Minn. Statutes 2022 237.764

Services subject to, Minn. Statutes 2022 237.59

Eminent domain, railroad rights-of-way, Minn. Statutes 2022 222.36

Employees, emergency 911 telephone system cost estimates, duties, Minn. Rules 7580.0400

Employees

Charges and rates for services, Minn. Statutes 2022 237.14

Electrician's license exemption, Minn. Statutes 2022 326B.33

Telephone lines, Minn. Statutes 2022 609.774

Telephone messages, Minn. Statutes 2022 609.775

Violations and penalties, Minn. Statutes 2022 609.775

Wiretapping, reports about, Minn. Statutes 2022 626A.15

Energy supply emergencies, priority uses, fuel oil and motor fuel, Minn. Rules 7620.0400, 7620.0410

Equipment, maintenance or repair, construction contracts, exclusion, Minn. Statutes 2022 337.01

Equipment

Dial service requirements, Minn. Rules 7810.5300

Dispatch of service, failure to allow reasonable access, Minn. Rules 7810.1800

Emergency 911 telephone systems, see Equipment and supplies under EMERGENCY TELECOMMUNICATIONS SYSTEMS

Maintenance, Minn. Rules 7810.3300

Safety program, Minn. Rules 7810.6100

Tampering, disconnection of service, Minn. Rules 7810.1900

Test facilities, Minn. Rules 7810.4100

Transmission requirements, Minn. Rules 7810.5500

Errors or omissions, customers number or name, Minn. Rules 7810.3100

Escrow payments, bill disputes, Minn. Rules 7810.2400, 7810.2500

Estimates, initial billing, Minn. Rules 7810.1400

Exchange area boundary maps, Minn. Rules 7810.0500

Exchanges

Construction and operation, Minn. Statutes 2022 237.16

Local exchange services, see same under this topic

Expanded calling areas, Minn. Statutes 2022 237.414

Extended area service

Balloting account, Minn. Statutes 2022 237.295

Balloting costs, payment, Minn. Statutes 2022 237.295

Competitive areas, Minn. Statutes 2022 237.411

Facilities, see Telephone lines under this topic

Facilities

Construction, Minn. Rules 7810.3200

Maintenance, Minn. Rules 7810.3300

Test facilities, access, Minn. Rules 7810.4100

Filing

Charges and rates, see same under this topic

Competitive services, see same under this topic

General rate changes, see same under this topic

Interim rates, see same under this topic

New service offerings, Minn. Rules 7810.8500

Noncompetitive service, see same under this topic

Price lists, Minn. Rules 7810.8200, 7810.8400

Tariffs, see same under this topic

Financing statements

Definitions, Minn. Statutes 2022 336B.01

Generally, Minn. Statutes 2022 336B.01 to 2022 336B.03

Fines, civil penalties for violations, Minn. Statutes 2022 237.461

Fire departments, numbers, directories, Minn. Rules 7810.2900

Flexibly priced services

Charges and rates, Minn. Statutes 2022 237.761, 2022 237.762

Discontinuance, Minn. Statutes 2022 237.767

New services, when available, Minn. Statutes 2022 237.761

Quality of service, Minn. Statutes 2022 237.765

Subsidization, Minn. Statutes 2022 237.770

Forms, escrow payments, bill disputes, Minn. Rules 7810.2500

Forms, Minn. Statutes 2022 237.10

Franchises, valuation for ratemaking purposes, Minn. Statutes 2022 237.21

Freestanding outpatient surgical centers, public telephone, Minn. Rules 4675.0600

Fridays, disconnection of service, Minn. Rules 7810.2100

General rate changes

Additional information, Minn. Rules 7810.8650

Advertising, Minn. Rules 7810.8635

Cost of capital schedule, Minn. Rules 7810.8640

Defined, Minn. Rules 7810.8200

Dues recovery, Minn. Rules 7810.8635

Expert testimony, Minn. Rules 7810.8610

Financial summary for test year data, Minn. Rules 7810.8620

Jurisdictional information, Minn. Rules 7810.8635

Notice, Minn. Rules 7810.8600

Operating income schedules, Minn. Rules 7810.8630

Petition, Minn. Rules 7810.8605

Rate base schedules, Minn. Rules 7810.8625

Rate design information, Minn. Rules 7810.8645

Rate of return, schedule, Minn. Rules 7810.8640

Rate structure information, Minn. Rules 7810.8645

Supplemental financial information, Minn. Rules 7810.8635

Supporting exhibits, Minn. Rules 7810.8610

Test year data, Minn. Rules 7810.8615

Workpapers, Minn. Rules 7810.8635

Gross jurisdictional operating revenues, assessments, Minn. Statutes 2022 237.295

Guarantees, customers, Minn. Rules 7810.1500

Hardships, disconnection of service, waiver of rights, application, Minn. Rules 7810.2600

Hazardous conditions

Disconnection of service, Minn. Rules 7810.1900

Protective measures, Minn. Rules 7810.6000

Safety program, Minn. Rules 7810.6100

Hearings

Expedited proceedings, Minn. Statutes 2022 237.59, 2022 237.61, 2022 237.764

Interconnections, Minn. Statutes 2022 237.12

Local exchange services, sales, Minn. Statutes 2022 237.231

Hospitals, plans and specifications, Minn. Rules 4645.5400

Indemnity, information service (900 call) charges, Minn. Statutes 2022 325F.692

Independent telephone companies

Charges and rates, election of regulation, Minn. Statutes 2022 237.075

Commerce Department, duties, Minn. Statutes 2022 237.075

Disclosure of prices, exemption from filing, Minn. Statutes 2022 237.66

Interexchange services and facilities, Minn. Statutes 2022 237.16

Payments by, universal service fund, Minn. Statutes 2022 237.16

Industrial development projects, see Projects under INDUSTRIAL DEVELOPMENT DISTRICTS

Information about, obtaining to aid wiretapping, Minn. Statutes 2022 626A.14

Information security, consumer telephone records, Minn. Statutes 2022 325F.675

Information service (900 call) charges, fraud, violations and penalties, Minn. Statutes 2022 325F.692

Information

Available to customer and public, Minn. Rules 7810.1000

Directories, Minn. Rules 7810.2900

Initial service, delays, Minn. Rules 7810.2800

Injunctions

Compliance with laws, orders, or judgments, Minn. Statutes 2022 237.27

Enforcement of law, Minn. Statutes 2022 237.461

Inspections

Commerce Department, duties, Minn. Statutes 2022 237.11

Public Utilities Commission, duties, Minn. Statutes 2022 237.11

Records, Minn. Statutes 2022 237.07, 2022 237.11

Intercepting calls, error in listed number, Minn. Rules 7810.3100

Interconnections

Expanded calling areas, Minn. Statutes 2022 237.414

Independent telephone companies, Minn. Statutes 2022 237.16

Local exchange services, Minn. Statutes 2022 237.16

Prohibited practices, Minn. Statutes 2022 237.121

Requirements, Minn. Statutes 2022 237.12, 2022 237.16

Interest

Deposits, Minn. Rules 7810.1600

Escrow payments, bill disputes, Minn. Rules 7810.2500

Interexchange services

Independent telephone companies, Minn. Statutes 2022 237.16

Local exchange services, Minn. Statutes 2022 237.16

Small telephone companies, Minn. Statutes 2022 237.773

Telecommunications Act, purpose, Minn. Statutes 2022 237.80

Telecommunications carriers, see under TELECOMMUNICATIONS

Interim rates

Capital structure schedule, Minn. Rules 7810.8680

Defined, Minn. Rules 7810.8200

Expert testimony, Minn. Rules 7810.8665

Financial summary schedule, Minn. Rules 7810.8685

Notice, generally, Minn. Rules 7810.8655

Operating income schedule, Minn. Rules 7810.8675

Petition, Minn. Rules 7810.8660

Rate base schedules, Minn. Rules 7810.8670

Rate design, Minn. Rules 7810.8690

Rate of return schedule, Minn. Rules 7810.8680

Supporting exhibits, Minn. Rules 7810.8665

Interoffice trunks, Minn. Rules 7810.5400

Interruptions of service

Bills, adjustment, Minn. Rules 7810.1400

Generally, Minn. Rules 7810.5800

Intrastate call routing, prohibitions, Minn. Statutes 2022 237.131

Intrastate telephone business, Minn. Statutes 2022 237.10

Investigations and investigators

Accidents, Minn. Rules 7810.6000

Bill disputes, Minn. Rules 7810.2400

Complaints, Minn. Rules 7810.1100

Investigations

Charges and rates, Minn. Statutes 2022 237.081, 2022 237.411

Costs, payment, Minn. Statutes 2022 237.30

Inadequate service, Minn. Statutes 2022 237.081

Interconnections discontinuance, Minn. Statutes 2022 237.12

Public Utilities Commission, duties, Minn. Statutes 2022 216A.05, 2022 237.081, 2022 237.295

Telephone assistance plan, complaints, Minn. Statutes 2022 237.70

Telephone investigation revolving fund, Minn. Statutes 2022 237.30

Jurisdiction, Minn. Statutes 2022 237.02

Lawsuits

Audit and investigation costs, Minn. Statutes 2022 237.295, 2022 237.30

Enforcement of law, Minn. Statutes 2022 237.461

Examination of records, expenses, recovery, Minn. Statutes 2022 237.11

Place of trial, venue, Minn. Statutes 2022 542.09

Public Utilities Commission orders, status, Minn. Statutes 2022 237.26

Rate changes, refunds, Minn. Statutes 2022 237.075

Legal holidays, disconnection of service, Minn. Rules 7810.2100

Liability

Disconnect orders, Minn. Statutes 2022 237.73

Information service (900 call) charges, fraud, Minn. Statutes 2022 325F.692

Records, access for child support enforcement, immunity from liability, Minn. Statutes 2022 256.978

Lines, see Telephone lines under this topic

Lists, customers, directory assistance, Minn. Rules 7810.3000

Lobbying expenditures, Minn. Rules 7810.6600 to 7810.6800

Local access and transport areas (LATAs)

Defined, Minn. Statutes 2022 237.57

Services subject to emerging competition, Minn. Statutes 2022 237.59

Local exchange carriers

Competitive market regulation, Minn. Statutes 2022 237.025

Defined, Minn. Statutes 2022 237.01

Notice to customers, Minn. Statutes 2022 237.155

Local exchange services

CLASS services, Minn. Statutes 2022 237.75

Definitions, Minn. Statutes 2022 237.50

Generally, Minn. Statutes 2022 237.16

Interexchange services, see same under this topic

Sales, Minn. Statutes 2022 237.231

Small telephone companies, Minn. Statutes 2022 237.16, 2022 237.773

Telecommunications carriers, see under TELECOMMUNICATIONS

Telephone assistance plan, Minn. Statutes 2022 237.70

Local interoffice trunks, Minn. Rules 7810.5400

Local service providers, telephone assistance plan, Minn. Statutes 2022 237.70, 2022 237.701

Local telecommunications service providers

Large providers, Minn. Rules 7812.0050 to 7812.2300

Small providers, Minn. Rules 7811.0050 to 7811.2300

Local telephone companies

Emergency telecommunications systems, fees, Minn. Statutes 2022 403.11

Payments by, universal service fund, Minn. Statutes 2022 237.16

Surcharge collection, Minn. Statutes 2022 237.49

Location of records, Minn. Rules 7810.0900

Long distance calls, instructions, directories, Minn. Rules 7810.2900

Long distance carriers, unauthorized change, Minn. Statutes 2022 237.66, 2022 237.661

Long distance services

Blocking, see under TELEPHONE CALLS

Carriers, Minn. Statutes 2022 237.66, 2022 325F.99

Costs, recovery by telephone company, Minn. Statutes 2022 237.075

Lines, extending through cities, Minn. Statutes 2022 237.17

Notice requirements, Minn. Statutes 2022 237.66

Payment for local facilities, Minn. Statutes 2022 237.12

Rate discrimination prohibited, Minn. Statutes 2022 237.60

Mail and mailing, notice, Minn. Rules 7810.2300

Mail and mailing, telephone assistance plan, Minn. Statutes 2022 237.70

Maintenance

Plant and equipment, Minn. Rules 7810.3300

Test facilities, Minn. Rules 7810.4100

Maps, exchange area boundary maps, Minn. Rules 7810.0500

Mentally ill persons, residential facilities for adults, Minn. Rules 9520.0630

Meters, accuracy, Minn. Rules 7810.4300

Mobile power units, emergencies, Minn. Rules 7810.3900

Monitoring and measurement, emergency 911 telephone systems, services, Minn. Rules 7580.0600

Mortgages, generally, Minn. Statutes 2022 507.327

Motor vehicle fuel emergencies, compressed work hours, exemption, Minn. Rules 7620.0610

Municipal telephone companies, see Telephone systems under MUNICIPALLY OWNED UTILITIES

Names

Customers, error or omission, Minn. Rules 7810.3100

Directories, Minn. Rules 7810.2900

New authority application fee, Minn. Statutes 2022 237.295

Noise, transmission requirements, Minn. Rules 7810.5500

Non-price-regulated services

Charges and rates, Minn. Statutes 2022 237.762

Generally, Minn. Statutes 2022 237.761

Noncompetitive service

Cost increases, notice, Minn. Rules 7810.8720

Defined, Minn. Rules 7810.8200

Individually priced noncompetitive service, notice, Minn. Rules 7810.8735

Language change, notice, Minn. Rules 7810.8715

Rate reductions, notice, Minn. Rules 7810.8725

Reclassification as emerging competition, petition, Minn. Rules 7810.8805

Significant change in condition of service, notice, Minn. Rules 7810.8730

Noncompetitive services

Charges and rates, Minn. Statutes 2022 237.07, 2022 237.071

Incentive plans, Minn. Statutes 2022 237.764

Unique customers, Minn. Statutes 2022 237.071

Noncontinuous service, emergency service, Minn. Rules 7810.4900

Notice given, emergency 911 telephone systems, maintenance work, Minn. Rules 7580.0600

Notice

Complaints, Minn. Rules 7810.1100

Deposits, applying to bill, Minn. Rules 7810.1600

Disconnection of service, Minn. Rules 7810.1800

Interruptions of service, Minn. Rules 7810.5800

Number changes, Minn. Rules 7810.3100

Proposed boundaries, Minn. Rules 7810.0500

Requirements, Minn. Rules 7810.2300

Wrong numbers, direct-dialed calls, credit, Minn. Rules 7810.5100

Officers

Charges and rates for services, Minn. Statutes 2022 237.14

Violations, criminal liability, Minn. Statutes 2022 237.46

Offices, instate requirement, Minn. Statutes 2022 237.11

Online directories, Minn. Rules 7810.2900, 7810.2950, 7812.0600

Operators, Minn. Rules 7810.5100

Opinion polls, local exchange services, sales, Minn. Statutes 2022 237.231

Orders

Disconnect orders, Minn. Statutes 2022 237.12, 2022 237.73

Interconnections, Minn. Statutes 2022 237.12

Protective orders, trade secrets, Minn. Statutes 2022 237.115

Public Utilities Commission, see Orders under PUBLIC UTILITIES COMMISSION

Records, producing, noncompliance, contempt of court, Minn. Statutes 2022 8.16

Other rate changes

Notice requirements, generally, Minn. Rules 7810.8700

Petition, Minn. Rules 7810.8705

Pay telephones, Minn. Statutes 2022 237.036, 2022 237.59, 2022 403.025

Payments by

Audit or investigation costs, Minn. Statutes 2022 237.11

Long-distance companies, payments for local facilities, Minn. Statutes 2022 237.12

Relocation of facilities along, across, on, or under interstate highways, costs, Minn. Statutes 2022 161.46

Universal service fund, contributions, Minn. Statutes 2022 237.16

Payments to

Emergency telecommunications system costs, reimbursement, Minn. Statutes 2022 403.11

Prompt payment of bills, local governments, exception, Minn. Statutes 2022 471.425

Relocation of facilities along, across, on, or under interstate highways, Minn. Statutes 2022 161.46

Veterans' organizations, defined as lawful purpose, Minn. Statutes 2022 349.12

Payments

Delinquencies, disconnection of service, Minn. Rules 7810.2000

Escrow payments, bill disputes, Minn. Rules 7810.2400, 7810.2500

Guarantees, Minn. Rules 7810.1500, 7810.1700

Petitions by, telephone services, classification, Minn. Statutes 2022 237.59

Plans and specifications, emergency 911 telephone systems, see Plans and specifications under EMERGENCY TELECOMMUNICATIONS SYSTEMS

Plant

Construction, Minn. Rules 7810.3200

Maintenance, Minn. Rules 7810.3300

Police numbers, directories, Minn. Rules 7810.2900

Preservation of records, Minn. Rules 7810.0400

Price lists

Defined, Minn. Rules 7810.8200

Filing requirements, generally, Minn. Rules 7810.8400

Price-regulated services

Basic local services, Minn. Statutes 2022 237.025

Charges and rates, Minn. Statutes 2022 237.025, 2022 237.762, 2022 237.764

Discontinuance, Minn. Statutes 2022 237.767

New services, when available, Minn. Statutes 2022 237.761

Quality of service, Minn. Statutes 2022 237.765

Specific services, Minn. Statutes 2022 237.761

State government pricing plans, Minn. Statutes 2022 237.066

Subsidization, Minn. Statutes 2022 237.770

Print directories, Minn. Rules 7810.2900, 7810.2950, 7812.0600

Priority plan, orders, Minn. Rules 7810.2800

Privacy of communications, see WIRETAPPING

Private shared services, Minn. Statutes 2022 237.681

Prohibited practices, Minn. Statutes 2022 237.121

Promotions, Minn. Statutes 2022 237.626

Property taxes, exemptions, Minn. Statutes 2022 272.01, 2022 272.03

Property

Acquisition of other telephone companies, Minn. Statutes 2022 237.23

Appraisals by Commerce Department, Minn. Statutes 2022 237.15

Depreciation and amortization, methods and rates, Minn. Statutes 2022 237.22

Public Utilities Commission, duties, Minn. Statutes 2022 237.22

Real property, leased or loaned, tax exemption, Minn. Statutes 2022 272.01

Protective measures, reduction of hazards, Minn. Rules 7810.6000

Public lands, utility crossings, Minn. Rules 6135.0100 to 6135.1800

Public relations, access to information, Minn. Rules 7810.1000

Public roads, use, Minn. Statutes 2022 222.37

Public utilities, telephone companies defined as, Minn. Statutes 2022 336B.01

Publication, directories, Minn. Rules 7810.2900

Purpose of rules, filing, Minn. Rules 7810.8100

Rates and charges, see Charges and rates under this topic

Real property, leased or loaned property, tax exemption, Minn. Statutes 2022 272.01

Reconnection fee, Minn. Rules 7810.2200

Records and record keeping

Child support enforcement, access, Minn. Statutes 2022 256.978

Consumer telephone records, fraud, Minn. Statutes 2022 325F.675

Court orders to produce, noncompliance, contempt, Minn. Statutes 2022 8.16

Inspections, Minn. Statutes 2022 237.11

Public access, Minn. Statutes 2022 237.07

Subpoenas, Minn. Statutes 2022 8.16, 2022 388.23

Records and record keeping

Complaints, Minn. Rules 7810.1200

Customer trouble reports, Minn. Rules 7810.5900

Inspection, Minn. Rules 7810.5000

Lobbying expenditures, Minn. Rules 7810.6700

Location, Minn. Rules 7810.0900

Notices, Minn. Rules 7810.2300

Retention, Minn. Rules 7810.0400

Telephone numbers, directory assistance, Minn. Rules 7810.3000

Uniform system of accounting, Minn. Rules 7810.6400

Refunds, interim rates, excess collections, Minn. Statutes 2022 237.075

Refunds

Deposits, Minn. Rules 7810.1600

Escrow payments, bill disputes, Minn. Rules 7810.2500

Interruption of service, Minn. Rules 7810.1400

Registration, Minn. Statutes 2022 237.64

Repair services, directories, Minn. Rules 7810.2900

Repairs

Answering time, Minn. Rules 7810.5200

Facilities and equipment, Minn. Rules 7810.3300

Reports given, emergency 911 telephone systems, 911 service, Minn. Rules 7580.0600

Reports given

Accounts, annual report, Minn. Statutes 2022 237.11

Reporting requirements, exception, Minn. Statutes 2022 237.59

Wiretapping violations, Minn. Statutes 2022 626A.15, 2022 626A.16

Reports

Annual report, filing, time, Minn. Rules 7810.6400

Credit reports, Minn. Rules 7810.1500

Customer trouble reports, Minn. Rules 7810.5900

Disruption of service, Minn. Rules 7810.0600

Retention of records, Minn. Rules 7810.0400

Revenues, gross jurisdictional operating revenue assessments, audit or investigation costs, Minn. Statutes 2022 237.295

Right of entry, trunk highway rights-of-way, Minn. Statutes 2022 161.45

Rulemaking about, Public Service Department, continuance, Minn. Statutes 2022 216A.08

Rural telephone companies, Minn. Rules 7811.2000

Rural telephone cooperatives, Minn. Statutes 2022 62H.10

Safety program, Minn. Rules 7810.6100

Sales and use taxes

Florists and nurseries, Minn. Rules 8130.8900

Lodging facilities, Minn. Rules 8130.1000

Saturday, disconnection of service, Minn. Rules 7810.2100

Scope of rules

Filing requirements, Minn. Rules 7810.8300

Generally, Minn. Rules 7810.0200

Lobbying expenditures, Minn. Rules 7810.6700

Scrap metal sales, record keeping, communication utilities, Minn. Statutes 2022 325E.21

Securities, acquisition of other telephone companies, Minn. Statutes 2022 237.23

Security interests, perfecting, Minn. Statutes 2022 336B.01 to 2022 336B.03

Service of process on, disconnection, Minn. Statutes 2022 237.73

Service subject to effective competition, petition to classify, Minn. Rules 7810.8810

Services, see Telephone services under this topic

Small telephone companies, generally, Minn. Statutes 2022 237.773

Standards, obligations, Minn. Rules 7810.5000

Statements by

Customer billing, Minn. Rules 7810.1400

Emergency 911 telephone services, variances, Minn. Rules 7580.0700

Statutory authority, Minn. Rules 7810.0300

Stocks, acquisition of other telephone companies, Minn. Statutes 2022 237.23

Studies by incremental cost studies, Minn. Statutes 2022 237.59

Subpoenas, records, Minn. Statutes 2022 8.16, 2022 388.23

Sundays, disconnection of service, Minn. Rules 7810.2100

Supervised living facilities, Minn. Rules 4665.5000

Supervision, operator-handled calls, Minn. Rules 7810.5100

Surety bonds, registered companies, Minn. Statutes 2022 237.64

Switching equipment, test facilities, Minn. Rules 7810.4100

Tampering with equipment, disconnection of service, Minn. Rules 7810.1900

Tariffs

Defined, Minn. Rules 7810.8200

Explanation, Minn. Rules 7810.1400

Filing, Minn. Rules 7810.0500, 7810.8400

Miscellaneous tariff changes, notice, Minn. Rules 7810.8710

Reconnection fees, Minn. Rules 7810.2200

Telecommunications, see TELECOMMUNICATIONS

Telephone assistance plan, see TELEPHONE ASSISTANCE PLAN

Telephone assistance plan, Minn. Rules 7817.0100 to 7817.1000

Telephone books, see Telephone directories under DIRECTORIES

Telephone cooperatives, see under COOPERATIVE ASSOCIATIONS

Telephone lines, location, preliminary dam reports, Minn. Rules 6115.0410

Telephone lines

Construction, maintenance, repair, or use (telephone lines and cables), see same under this topic

Crossing or paralleling railroad rights of way, Minn. Statutes 2022 237.045

Employees, cutting, rerouting, or diverting lines, Minn. Statutes 2022 609.774

Lines across, along, on, or under interstate or trunk highways, Minn. Statutes 2022 161.46

Mechanics and material suppliers liens, persons entitled to, Minn. Statutes 2022 514.04

Permits, real estate tax judgment sales, Minn. Statutes 2022 280.08, 2022 280.11

Property taxes, exclusion, Minn. Statutes 2022 272.03

Public service corporations, Minn. Statutes 2022 301B.01

Statutory cities, operating, Minn. Statutes 2022 412.014

Surcharges per access line, Minn. Statutes 2022 237.49

Toll-free, see TOLL-FREE TELEPHONE LINES

Unauthorized communication with kidnappers, Minn. Statutes 2022 609.774

Wire crossing or paralleling utility lines, rules, Minn. Statutes 2022 237.04

Telephone numbers, directories, Minn. Rules 7810.2900

Telephone services

Advertising services, see Telephone advertising services under TELEPHONE CALLS

Boarding and lodging houses, regulations, Minn. Statutes 2022 237.067

Boarding care home residents, relocation, Minn. Statutes 2022 144A.161

Bundled services, Minn. Statutes 2022 237.414, 2022 237.626

Call blocking, see Blocking under TELEPHONE CALLS

Call services, generally, see TELEPHONE CALLS

CLASS services, Minn. Statutes 2022 237.59, 2022 237.75

Classification, Minn. Statutes 2022 237.59

Communication devices for persons with communication disabilities, see under TELEPHONES

Competitive services, see same under this topic

Customer deposits, Minn. Statutes 2022 325E.02, 2022 325E.025, 2022 325E.21

Definitions, Minn. Statutes 2022 237.50

Disconnection, Minn. Statutes 2022 237.73

Discrimination, see same under this topic

Effective competition, Minn. Statutes 2022 237.57, 2022 237.59

Emerging competition, see same under this topic

Extended area service, Minn. Statutes 2022 237.295, 2022 237.761

Fair and reasonable competition, Minn. Statutes 2022 237.16

Fees, see Charges and rates under this topic

Flexibly priced services, see same under this topic

Food and beverage service establishments, regulations, Minn. Statutes 2022 237.067

Fraudulent, Minn. Statutes 2022 237.075, 2022 325F.693

Hotels, regulations, Minn. Statutes 2022 237.067

Inadequate service, investigations, Minn. Statutes 2022 237.081

Interexchange services, see same under this topic

Local exchange services, see same under this topic

Long distance services, see same under this topic

Network services, Minn. Statutes 2022 237.59

New services, Minn. Statutes 2022 237.59, 2022 237.761

900 numbers, see under TELEPHONE CALLS

Non-price-regulated services, Minn. Statutes 2022 237.761, 2022 237.762

Noncompetitive services, see same under this topic

Nursing home residents, relocation, Minn. Statutes 2022 144A.161

Obtaining service by fraud, Minn. Statutes 2022 237.73, 2022 609.893

Price-regulated services, see same under this topic

Prohibited practices, Minn. Statutes 2022 237.121

Promotions, Minn. Statutes 2022 237.626

Public schools, special services and rates, Minn. Statutes 2022 237.065

Reclassification, Minn. Statutes 2022 237.59

Resorts, regulations, Minn. Statutes 2022 237.067

Services subject to emerging competition, see Emerging competition under this topic

Surcharges, see Charges and rates under this topic

Third-party service providers, Minn. Statutes 2022 237.665

Universal services, Minn. Statutes 2022 237.16, 2022 237.164

Termination, guarantee contracts, new deposits for guarantees, Minn. Rules 7810.1700

Test facilities, access, Minn. Rules 7810.4100

Time

Annual report, filing, Minn. Rules 7810.6400

Answering time, Minn. Rules 7810.5200

Deposits, refunds, Minn. Rules 7810.1600

Dial tone, Minn. Rules 7810.5300

Disconnection of service, waiver of rights, emergencies, Minn. Rules 7810.2600

Investigations, complaints, Minn. Rules 7810.1100

Township telephone systems, see under MUNICIPALLY OWNED UTILITIES

Tracing calls, see Tracing under TELEPHONE CALLS

Trade secret information, protection, Public Utilities Commission meetings, Minn. Statutes 2022 237.115

Transmission requirements, Minn. Rules 7810.5500

Transporting and switching facilities, expanded calling areas, Minn. Statutes 2022 237.414

Trust deeds, generally, Minn. Statutes 2022 507.327

Unfair and deceptive practices, consumer telephone records, Minn. Statutes 2022 325F.675

Universal service fund, Minn. Statutes 2022 237.16, 2022 237.435, 2022 237.765

Unreasonable charges, violations and penalties, Minn. Statutes 2022 237.06

Upgrading service, delays, Minn. Rules 7810.2800

Utilities, telephone companies defined as, Minn. Statutes 2022 161.46

Valuation of property, exchange units and plants, Minn. Statutes 2022 237.21

Violations and penalties

Civil penalties, amounts, Minn. Statutes 2022 237.461

Consumer telephone records, fraud, Minn. Statutes 2022 325F.675

Employees, Minn. Statutes 2022 609.774

Generally, Minn. Statutes 2022 237.46

Injunctions against, Minn. Statutes 2022 237.27

Local exchange services, certificates of authority, revocation, Minn. Statutes 2022 237.16

Reduced rates, business customers, Minn. Statutes 2022 237.411

Services, obtaining by fraud, Minn. Statutes 2022 237.73, 2022 609.893

Waiver, disconnection of service, application, Minn. Rules 7810.2600

Waivers, notice, use of public roads, Minn. Statutes 2022 222.37

Waters, utility crossings, Minn. Rules 6135.0100 to 6135.1800

Wrong number, direct-dialed calls, credit, Minn. Rules 7810.5100