as introduced - 79th Legislature (1995 - 1996) Posted on 12/15/2009 12:00am
Engrossments | ||
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Introduction | Posted on 08/14/1998 |
1.1 A bill for an act 1.2 relating to state agencies; changing the 1.3 communications services law; amending Minnesota 1.4 Statutes 1994, section 15.441. 1.5 BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF MINNESOTA: 1.6 Section 1. Minnesota Statutes 1994, section 15.441, is 1.7 amended to read: 1.8 15.441 [COMMUNICATIONS SERVICES.] 1.9 Subdivision 1. [STATE AGENCIES;BILINGUAL1.10EMPLOYEESNON-ENGLISH-SPEAKING PEOPLE.] Every state agency that 1.11 is directly involved in furnishing information or rendering 1.12 services to the publicand that serves a substantial number of1.13non-English-speaking people shall employ enough qualified1.14bilingual persons in public contact positions, or enough1.15interpreters to assist those in these positions, to ensure1.16provision of information and services in the language spoken by1.17a substantial number of non-English-speaking people.1.18The commissioner of administration shall determine the1.19application of this section to each state agency, in1.20consultation with the council on affairs of Spanish-speaking1.21people, groups representing other non-English-speaking people,1.22and the head of the agency. In determining what constitutes a1.23substantial number of non-English-speaking people, the1.24commissioner shall consider:1.25(1) the number of people served by the agency;2.1(2) the number of non-English-speaking people served by the2.2agency;2.3(3) the frequency with which non-English-speaking people2.4are served by the agency; and2.5(4) the extent to which information or services rendered by2.6the agency affect legal rights, privileges, or duties.or in the 2.7 enforcement of state laws shall identify the languages of the 2.8 non-English-speaking people it most frequently serves. Each 2.9 state agency shall appoint a person within the agency to serve 2.10 as a liaison between the agency and the non-English-speaking 2.11 communities in Minnesota. The appointed liaison shall work in 2.12 cooperation with the council on Asian-Pacific Minnesotans, the 2.13 council on Black Minnesotans, the council on Indian Affairs, the 2.14 Spanish-Speaking Affairs council, and other organizations that 2.15 represent non-English-speaking people, to identify the languages 2.16 of non-English-speaking people most frequently served by the 2.17 agency. 2.18 Subd. 2. [COMMUNICATIONS SERVICES PLAN; BILINGUAL 2.19 EMPLOYEES; INTERPRETERS; TRANSLATIONS OF MATERIALSEXPLAINING2.20AGENCY SERVICES.] Every state agency thatserves a substantial2.21number of non-English-speaking people and that provides2.22materials in English explaining services is encouraged to2.23provide equivalent materials in any non-English language spoken2.24by a substantial number of the people served by the agency. An2.25agency should give highest priority to providing in a2.26non-English language materials that notify people of legal2.27rights, duties, or privileges they are entitled to, and the2.28steps they must take to obtain or maintain those rights, duties,2.29or privileges. When notice of the availability of material2.30explaining services available is given, orally or in writing, it2.31should be given in English and the non-English language into2.32which any material has been translated.is directly involved in 2.33 furnishing information or rendering services to the public or in 2.34 the enforcement of state laws shall develop a communication 2.35 services plan for implementing the requirements in paragraphs 2.36 (a) to (c). The plan must indicate the current status of the 3.1 agency's compliance with each requirement. 3.2 (a) Each agency shall identify the languages of the 3.3 non-English-speaking persons it most frequently serves. 3.4 (b) Each agency shall employ or contract with enough 3.5 qualified bilingual persons in public contact positions, or 3.6 interpreters or interpretive services to assist persons in these 3.7 positions, to ensure access to and provision of information and 3.8 services in the languages identified by the state agency in 3.9 compliance with subdivision 1. Persons in public contact 3.10 positions include but are not limited to persons employed by the 3.11 state agency to conduct investigations and inspections for the 3.12 purpose of enforcing state laws. 3.13 (c) Each agency that provides or otherwise publishes the 3.14 following materials in English shall make available upon request 3.15 equivalent material in the languages identified by the state 3.16 agency in compliance with subdivision 1. When notice of the 3.17 availability of the following materials is given, orally or in 3.18 writing, it must be given in English and the non-English 3.19 languages into which the materials have been translated: 3.20 (1) materials that notify people of their rights, duties, 3.21 or privileges; 3.22 (2) materials that notify people of the action they must 3.23 take to obtain rights, duties, and privileges; and 3.24 (3) forms, applications, questionnaires, letters, or 3.25 notices that are used by the state agency to ask or order a 3.26 person to provide information or to give a person information 3.27 regarding rights, duties, or privileges. 3.28 Subd. 3. [TRANSLATED MATERIALS FOR LOCAL OFFICES3.29 SUBMISSION OF AGENCY PLANS.]A state agency is encouraged to3.30provide its local offices with written materials in the3.31appropriate foreign language when:3.32(1) the local office or facility serves a substantial3.33number of non-English-speaking people;3.34(2) written materials such as forms, applications,3.35questionnaires, letters, or notices are used to ask or order a3.36person to provide information or to give a person information;4.1and4.2(3) the information asked for or given could affect the4.3person's rights, duties, or privileges with regard to the4.4agency's services or benefits.By September 1, 1996, each state 4.5 agency covered by this section shall submit to the commissioner 4.6 of administration and the attorney general for review and 4.7 comment its communication services plan which addresses the 4.8 requirements of subdivision 2. 4.9 Subd. 4. [LIMITATIONSREPORT.](a) A state agency may not4.10dismiss an employee or increase its complement to carry out the4.11purposes of this section. A state agency need only implement4.12this section by filling employee public contact positions made4.13vacant by retirement or normal attrition.4.14(b) This section shall be implemented to the extent4.15permissible under federal law, civil service laws governing4.16state agencies, and collective bargaining agreements.The 4.17 commissioner of administration and the attorney general shall 4.18 report their review and comment on the agency communication 4.19 services plans to the legislature on or before January 15, 1997.