2006 Minnesota Statutes

336.9-530 SATELLITE OFFICES; UNIFORMITY OF SERVICES ASSURED.
    Subdivision 1. Performance standards. All filing officers must perform the responsibilities
in sections 336.9-501 to 336.9-530 and rules adopted under Laws 2000, chapter 399, article 1,
section 139 in a uniform manner, whether services are provided by the secretary of state or at
a satellite office location. Reports by citizens describing concerns with performance of filing
officer responsibilities must be made to the secretary of state. The secretary of state is responsible
for responding to reports about performance in a manner the secretary of state determines is
appropriate.
    Subd. 2. Failure to meet performance standards. If, upon investigation of citizen reports
described in subdivision 1, the secretary of state determines that performance by a satellite
office of the filing officer responsibilities has been so unsatisfactory that customer service has
been severely impaired, the secretary of state must terminate the satellite office's status and
ability to perform filing office responsibilities. If a satellite office's ability to perform filing office
responsibilities is terminated by the secretary of state, the change in status must be posted in the
former satellite office and must also be publicly posted in the county courthouse in the county in
which the former satellite office is located and must be made available in an electronic format.
History: 2000 c 399 art 1 s 101