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SF 2944

3rd Engrossment - 86th Legislature (2009 - 2010) Posted on 04/15/2010 04:21pm

KEY: stricken = removed, old language.
underscored = added, new language.

Current Version - 3rd Engrossment

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A bill for an act
relating to licensing; modifying contractor continuing education requirements;
amending Minnesota Statutes 2008, section 326B.821, as amended.

BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF MINNESOTA:

Section 1.

Minnesota Statutes 2008, section 326B.821, as amended by Laws 2009,
chapter 78, article 5, section 21, is amended to read:


326B.821 CONTINUING EDUCATION.

Subdivision 1.

deleted text begin Standardsdeleted text end new text begin Purposenew text end .

deleted text begin The commissioner may by rule adopt standards
for continuing education requirements and course and instructor approval.
deleted text end new text begin The purpose
of this section is to establish standards for residential building contractor continuing
education.
new text end The standards must include requirements for continuing education in the
implementation of energy codes new text begin or energy conservation measures new text end applicable to new text begin residential
new text end buildings deleted text begin and other building codes designed to conserve energydeleted text end .

Subd. 2.

Hours.

A qualifying person of a licensee must provide proof of completion
of 14 hours of continuing education per two-year licensure period deleted text begin in the regulated industry
in which the licensee is licensed
deleted text end .

Credit may not be earned if the licensee has previously obtained credit for the same
course as either a student or instructor during the same licensing period.

Subd. 3.

Accessibility.

To the extent possible, the commissioner shall ensure that
continuing education courses are offered throughout the state and are easily accessible
to all licensees.

Subd. 4.

Renewal of approval.

The commissioner is authorized to establish a
procedure for renewal of course approval.

Subd. 5.

Content.

(a) Continuing education consists of approved courses that impart
appropriate and related knowledge in the deleted text begin regulated industriesdeleted text end new text begin residential construction
industry
new text end pursuant to sections 326B.802 to 326B.885new text begin and other relevant federal and state
laws, rules, and regulations
new text end . Courses may include relevant materials that are included in
licensing exams subject to the limitations imposed in deleted text begin paragraph (e)deleted text end new text begin subdivision 11new text end . The
burden of demonstrating that courses impart appropriate and related knowledge is upon
the person seeking approval or credit.

(b) new text begin Except as required for Internet continuing education, new text end course examinations will
not be required for continuing education courses unless they are required by the sponsor.

(c) Textbooks are not required to be used for continuing education courses. If
textbooks are not used, the deleted text begin coordinatordeleted text end new text begin sponsornew text end must provide students with a syllabus
containing, at a minimum, the course title, the times and dates of the course offering, the
deleted text begin names and addresses ordeleted text end new text begin name, address, andnew text end telephone deleted text begin numbersdeleted text end new text begin numbernew text end of the course
deleted text begin coordinatordeleted text end new text begin sponsornew text end and new text begin the name and affiliation of the new text end instructor, and a detailed outline of
the subject materials to be covered. Any written or printed material given to students must
be of readable quality and contain accurate and current information.

(d) Upon completion of an approved course, licensees shall earn one hour of
continuing education credit for each hour approved by the commissioner. new text begin One credit
hour of continuing education is equivalent to 50 minutes of educational content.
new text end Each
continuing education course must be attended in its entirety in order to receive credit for
the number of approved hours. Courses may be approved for full or partial credit, and for
more than one regulated industry.

Continuing education credit in an approved course shall be awarded to presenting
instructors on the basis of one credit for each hour of preparation for the new text begin duration of the
new text end initial presentationdeleted text begin , which may not exceed three hours total credit for each approved
course
deleted text end . Continuing education credit may not be earned if the licensee has previously
obtained credit for the same course as a licensee or as an instructor within the three years
immediately prior.

(e)new text begin Courses will be approved using the following guidelines:
new text end

new text begin (1) course content must demonstrate significant intellectual or practical content and
deal with matters directly related to the practice of residential construction, workforce
safety, or the business of running a residential construction company. Courses may also
address the professional responsibility or ethical obligations of residential contractors to
homeowners and suppliers;
new text end

new text begin (2) the following courses may be automatically approved if they are specifically
designed for the residential construction industry and are in compliance with paragraph (f):
new text end

new text begin (i) courses approved by the Minnesota Board of Continuing Legal Education; or
new text end

new text begin (ii) courses approved by the International Code Council, National Association of
Home Building, or other nationally recognized professional organization of the residential
construction industry; and
new text end

new text begin (3) courses must be presented and attended in a suitable classroom or construction
setting, except for Internet education courses which must meet the requirements of
subdivision 5a. Courses presented via video recording, simultaneous broadcast, or
teleconference may be approved provided the sponsor is available at all times during the
presentation, except for Internet education courses which must meet the requirements
of subdivision 5a.
new text end

new text begin (f)new text end The following courses will not be approved for credit:

(1) courses designed solely to prepare students for a license examination;

(2) courses in mechanical office deleted text begin or businessdeleted text end skills, including typing, speed reading,
or other machines or equipment. Computer courses are allowed, if appropriate and related
to the deleted text begin regulateddeleted text end new text begin residential constructionnew text end industry deleted text begin of the licenseedeleted text end ;

(3) courses in sales promotion, including meetings held in conjunction with the
general business of the licensee;

(4) courses in motivation, salesmanship, psychology, new text begin or personal new text end time managementdeleted text begin ,
or communication
deleted text end ; deleted text begin ordeleted text end

(5) courses that are primarily intended to impart knowledge of specific products of
specific companies, if the use of the product or products relates to the sales promotion
or marketing of one or more of the products discussednew text begin ; or
new text end

new text begin (6) courses that include code provisions that have not been adopted into the State
Building Code unless the course materials clarify whether or not the code provisions have
been officially adopted into a future version of the State Building Code and the effective
date of enforcement, if applicable
new text end .

new text begin Subd. 5a. new text end

new text begin Internet continuing education. new text end

new text begin (a) The design and delivery of an Internet
continuing education course must be approved by the International Distance Education
Certification Center (IDECC) before the course is submitted for the commissioner's
approval. The IDECC approval must accompany the course submitted.
new text end

new text begin (b) An Internet continuing education course must:
new text end

new text begin (1) specify the minimum computer system requirements;
new text end

new text begin (2) provide encryption that ensures that all personal information, including the
student's name, address, and credit card number, cannot be read as it passes across the
Internet;
new text end

new text begin (3) include technology to guarantee seat time;
new text end

new text begin (4) include a high level of interactivity;
new text end

new text begin (5) include graphics that reinforce the content;
new text end

new text begin (6) include the ability for the student to contact an instructor or course sponsor
within a reasonable amount of time;
new text end

new text begin (7) include the ability for the student to get technical support within a reasonable
amount of time;
new text end

new text begin (8) include a statement that the student's information will not be sold or distributed
to any third party without prior written consent of the student. Taking the course does not
constitute consent;
new text end

new text begin (9) be available 24 hours a day, seven days a week, excluding minimal downtime
for updating and administration, except that this provision does not apply to live courses
taught by an actual instructor and delivered over the Internet;
new text end

new text begin (10) provide viewing access to the online course at all times to the commissioner,
excluding minimal downtime for updating and administration;
new text end

new text begin (11) include a process to authenticate the student's identity;
new text end

new text begin (12) inform the student and the commissioner how long after its purchase a course
will be accessible;
new text end

new text begin (13) inform the student that license education credit will not be awarded for taking
the course after it loses its status as an approved course;
new text end

new text begin (14) provide clear instructions on how to navigate through the course;
new text end

new text begin (15) provide automatic bookmarking at any point in the course;
new text end

new text begin (16) provide questions after each unit or chapter that must be answered before the
student can proceed to the next unit or chapter;
new text end

new text begin (17) include a reinforcement response when a quiz question is answered correctly;
new text end

new text begin (18) include a response when a quiz question is answered incorrectly;
new text end

new text begin (19) include a final examination in which the student must correctly answer 70
percent of the questions;
new text end

new text begin (20) allow the student to go back and review any unit at any time, except during the
final examination;
new text end

new text begin (21) provide a course evaluation at the end of the course. At a minimum, the
evaluation must ask the student to report any difficulties caused by the online education
delivery method;
new text end

new text begin (22) provide a completion certificate when the course and exam have been completed
and the provider has verified the completion. Electronic certificates are sufficient; and
new text end

new text begin (23) allow the commissioner the ability to electronically review the class to
determine if credit can be approved.
new text end

new text begin (c) The final examination must be either an encrypted online examination or a
paper examination that is monitored by a proctor who certifies that the student took the
examination.
new text end

Subd. 6.

Course approval.

(a) Courses must be approved by the commissioner
in advance and will be approved on the basis of the applicant's compliance with the
provisions of this section relating to continuing education in the regulated industries. The
commissioner shall make the final determination as to the approval and assignment of
credit hours for courses. Courses must be at least one hour in length.

deleted text begin Individualsdeleted text end new text begin Licenseesnew text end requesting credit for continuing education courses that have
not been previously approved shall, on a form prescribed by the commissioner, submit an
application for approval of continuing education credit accompanied by a nonrefundable
fee of deleted text begin $10deleted text end new text begin $20new text end for each course to be reviewed. To be approved, courses must be in
compliance with the provisions of this section governing the types of courses that will
and will not be approved.

Approval will not be granted for time spent on meals or other unrelated activities.
Breaks may not be accumulated in order to dismiss the class early. Classes shall not be
offered by a provider to any one student for longer than eight hours in one day, excluding
meal breaks.

(b) Application for course approval must be submitted 30 days before the course
offering.

(c) Approval must be granted for a subsequent offering of identical continuing
education courses without requiring a new application if a notice of the subsequent
offering is filed with the commissioner at least 30 days in advance of the date the course is
to be held. The commissioner shall deny future offerings of courses if they are found not
to be in compliance with the laws relating to course approval.

Subd. 7.

Courses open to all.

All course offerings must be open to any interested
individuals. Access may be restricted by the sponsor based on class size only. Courses
must not be approved if attendance is restricted to any particular group of people, except
for company-sponsored courses allowed by applicable law.

Subd. 8.

Course deleted text begin coordinatordeleted text end new text begin sponsornew text end .

(a) Each course of study shall have at
least one deleted text begin coordinatordeleted text end new text begin sponsornew text end , approved by the commissioner, who is responsible for
supervising the program and ensuring compliance with all relevant law. Sponsors may
engage an additional approved deleted text begin coordinatordeleted text end new text begin sponsornew text end in order to assist the deleted text begin coordinatordeleted text end new text begin
sponsor
new text end or to act as a substitute for the deleted text begin coordinatordeleted text end new text begin sponsornew text end in the event of an emergency
or illness.

deleted text begin (b) The commissioner shall approve as a coordinator a person meeting one or more
of the following criteria:
deleted text end

deleted text begin (1) at least three years of full-time experience in the administration of an education
program during the five-year period immediately before the date of application;
deleted text end

deleted text begin (2) a degree in education plus two years' experience during the immediately
preceding five-year period in one of the regulated industries for which courses are being
approved; or
deleted text end

deleted text begin (3) a minimum of five years' experience within the previous six years in the regulated
industry for which courses are held.
deleted text end

new text begin (b) Sponsors must submit an application and sworn statement stating they agree to
abide by the requirements of this section and any other applicable statute or rule pertaining
to residential construction continuing education.
new text end

new text begin (c) A sponsor may also be an instructor.
new text end

new text begin (d) Failure to comply with requirements may result in loss of sponsor approval for
up to two years in accordance with section 326B.082.
new text end

Subd. 9.

Responsibilities.

A deleted text begin coordinatordeleted text end new text begin sponsornew text end is responsible for:

(1) ensuring compliance with all laws and rules relating to continuing educational
offerings governed by the commissioner;

(2) ensuring that students are provided with current and accurate information relating
to the laws and rules governing their licensed activity;

(3) supervising and evaluating courses and instructors. Supervision includes
ensuring that all areas of the curriculum are addressed without redundancy and that
continuity is present throughout the entire course;

(4) ensuring that instructors are qualified to teach the course offering;

(5) furnishing the commissioner, upon request, with copies of course and instructor
evaluations and qualifications of instructors. Evaluations must be completed by students
at the time the course is offered and by deleted text begin coordinatorsdeleted text end new text begin sponsorsnew text end within five days after the
course offering;

(6) investigating complaints related to course offerings or instructors. A copy of
the written complaint must be sent to the commissioner within ten days of receipt of
the complaint and a copy of the complaint resolution must be sent not more than ten
days after resolution is reached;

(7) maintaining accurate records relating to course offerings, instructors, tests
taken by students if required, and student attendance for a period of three years from the
date on which the course was completed. These records must be made available to the
commissioner upon request. deleted text begin In the event that a sponsor ceases operation for any reason,
the coordinator is responsible for maintaining the records or providing a custodian for the
records acceptable to the commissioner. The coordinator must notify the commissioner
of the name and address of that person. In order to be acceptable to the commissioner,
custodians must agree to make copies of acknowledgments available to students at a
reasonable fee. Under no circumstances will the commissioner act as custodian of the
records;
deleted text end new text begin In the event the sponsor ceases operations before termination of the sponsor
application, the sponsor must provide to the commissioner digital copies of all course and
attendance records of courses held for the previous three years;
new text end

deleted text begin (8) ensuring that the coordinator is available to instructors and students throughout
course offerings and providing to the students and instructor the name of the coordinator
and a telephone number at which the coordinator can be reached;
deleted text end

deleted text begin (9)deleted text end new text begin (8)new text end attending workshops or instructional programs as reasonably required by
the commissioner;

deleted text begin (10)deleted text end new text begin (9)new text end providing course completion certificates within ten days of, but not before,
completion of the entire course. Course completion certificates must be completed in
their entirety. Course completion certificates must contain the following statement: "If
you have any comments about this course offering, please mail them to the Minnesota
Department of Labor and Industry." The current address of the department must be
included. A deleted text begin coordinatordeleted text end new text begin sponsornew text end may require payment of the course tuition as a condition
for receiving the course completion certificate; and

deleted text begin (11)deleted text end new text begin (10)new text end notifying the commissioner in writing within ten days of any change in the
information in an application for approval on file with the commissioner.

Subd. 10.

Instructors.

(a) Each continuing education course shall have an instructor
who is qualified by education, training, or experience to ensure competent instruction.
Failure to have only qualified instructors teach at an approved course offering will result in
loss of course approval. deleted text begin Coordinatorsdeleted text end new text begin Sponsorsnew text end are responsible to ensure that an instructor
is qualified to teach the course offering.

(b) Qualified continuing education instructors must have one of the following
qualifications:

(1) deleted text begin a four-year degree in any area plus two years' practical experience in the subject
area being taught;
deleted text end

deleted text begin (2) fivedeleted text end new text begin fournew text end years' practical experience in the subject area being taught; deleted text begin or
deleted text end

deleted text begin (3)deleted text end new text begin (2)new text end a college or graduate degree in the subject area being taughtnew text begin ;
new text end

new text begin (3) direct experience in the development of laws, rules, or regulations related to the
residential construction industry; or
new text end

new text begin (4) demonstrated expertise in the subject area being taughtnew text end .

(c) Approved instructors are responsible for:

(1) compliance with all laws and rules relating to continuing education;

(2) providing students with current and accurate information;

(3) maintaining an atmosphere conducive to learning in the classroom;

(4) verifying attendance of students, and certifying course completion;

(5) providing assistance to students and responding to questions relating to course
materials; and

(6) attending the workshops or instructional programs that are required by the
commissioner.

Subd. 11.

Prohibited practices for deleted text begin coordinatorsdeleted text end new text begin sponsorsnew text end and instructors.

(a)
In connection with an approved continuing education course, deleted text begin coordinatorsdeleted text end new text begin sponsorsnew text end and
instructors shall not:

(1) recommend or promote the services or practices of a particular business;

(2) encourage or recruit individuals to engage the services of, or become associated
with, a particular business;

(3) use materialsdeleted text begin , clothing, or other evidences of affiliation withdeleted text end new text begin for the sole purpose
of promoting
new text end a particular deleted text begin entitydeleted text end new text begin businessnew text end ;

(4) require students to participate in other programs or services offered by deleted text begin thedeleted text end new text begin annew text end
instructordeleted text begin , coordinator,deleted text end or sponsor;

(5) attempt, either directly or indirectly, to discover questions or answers on an
examination for a license;

(6) disseminate to any other person specific questions, problems, or information
known or believed to be included in licensing examinations;

(7) misrepresent any information submitted to the commissioner;

(8) fail to cover, or ensure coverage of, all points, issues, and concepts contained in
the course outline approved by the commissioner during the approved instruction; or

(9) issue inaccurate course completion certificates.

(b) deleted text begin Coordinatorsdeleted text end new text begin Sponsorsnew text end shall notify the commissioner within ten days of a felony
or gross misdemeanor conviction or of disciplinary action taken against an occupational or
professional license held by the deleted text begin coordinatordeleted text end new text begin sponsornew text end or an instructor teaching an approved
course. The notification shall be grounds for the commissioner to withdraw the approval
of the deleted text begin coordinatordeleted text end new text begin sponsornew text end and to disallow the use of the new text begin sponsor or new text end instructor.

Subd. 12.

Fees.

Fees for an approved course of study and related materials must
be clearly identified to students. In the event that a course is canceled for any reason, all
fees must be returned within 15 days from the date of cancellation. In the event that a
course is postponed for any reason, students shall be given the choice of attending the
course at a later date or having their fees refunded in full within 15 days from the date
of postponement. If a student is unable to attend a course or cancels the registration in a
course, sponsor policies regarding refunds shall govern.

Subd. 13.

Facilities.

new text begin Except for Internet education offered pursuant to subdivision
5a,
new text end each course of study must be conducted in a classroom or other facility that is adequate
to comfortably accommodate the instructors and the number of students enrolled. The
sponsor may limit the number of students enrolled in a course. deleted text begin Approved courses may be
held on the premises of a company doing business in the regulated area only when the
company is sponsoring the course offering, or where product application is appropriate
and related.
deleted text end

Subd. 14.

Supplementary materials.

An adequate supply of supplementary
materials to be used or distributed in connection with an approved course must be available
at the time and place of the course offering in order to ensure that each student receives all
of the necessary materials. Outlines and any other materials that are reproduced must be
of readable quality.

Subd. 15.

Advertising courses.

(a) Paragraphs (b) to (g) govern the advertising
of continuing education courses.

(b) Advertising must be truthful and not deceptive or misleading. Courses may not
be advertised deleted text begin in any mannerdeleted text end as approved new text begin for continuing education credit new text end unless approval
has been granted in writing by the commissioner.

(c) deleted text begin Nodeleted text end new text begin Once a course is approved, allnew text end advertisement, pamphlet, circular, or other
similar materials pertaining to an approved deleted text begin offering may bedeleted text end new text begin coursenew text end circulated or distributed
in this state, deleted text begin unlessdeleted text end new text begin must prominently displaynew text end the following statement deleted text begin is prominently
displayed
deleted text end :

"This course has been approved by the Minnesota Department of Labor and Industry
for ....... (approved number of hours) hours for new text begin residential contractor new text end continuing deleted text begin .......
(relevant industry)
deleted text end education."

(d) Advertising of approved courses must be clearly distinguishable from the
advertisement of other nonapproved courses and services.

(e) Continuing education courses may not be advertised before approval unless
the course is described in deleted text begin thedeleted text end new text begin anynew text end advertising as "approval pending" deleted text begin and an application
for approval has been timely submitted to the commissioner and a denial has not been
received
deleted text end .new text begin The sponsor must verbally notify licensees before commencement of the course
if the course has been denied credit, has not been approved for credit, or has only been
approved for partial credit by the commissioner.
new text end

(f) The number of hours for which a course has been approved must be prominently
displayed on an advertisement for the course. If the course offering is longer than the
number of hours of credit to be given, it must be clear that credit is not earned for the
entire course.

(g) The course approval number must not be included in any advertisement.

Subd. 16.

Notice to students.

At the beginning of each approved offering, the
following notice must be handed out in printed form or must be read to students:

"This educational offering is recognized by the Minnesota Department of Labor
and Industry as satisfying ....... (insert number of hours approved) hours of credit
toward new text begin residential contractor new text end continuing deleted text begin ....... (insert appropriate industry)deleted text end education
requirements."

Subd. 17.

Audits.

The commissioner reserves the right to audit subject offerings
with or without notice to the sponsor.

Subd. 18.

Falsification of reports.

A licensee, its qualified person, or an applicant
found to have falsified an education report to the commissioner shall be considered to
have violated the laws relating to the industry for which the person has a license and
shall be subject to censure, limitation, condition, suspension, or revocation of the license
or denial of the application for licensure.

The commissioner reserves the right to audit a licensee's continuing education
records.

Subd. 19.

Waivers and extensions.

If a licensee provides documentation to the
commissioner that the licensee or its qualifying person is unable, and will continue to be
unable, to attend actual classroom course work because of a physical disability, medical
condition, or similar reason, attendance at continuing education courses shall be waived
for a period not to exceed one year. The commissioner shall require that the licensee
or its qualifying person satisfactorily complete a self-study program to include reading
a sufficient number of textbooks, or listening to a sufficient number of tapes, related
to the deleted text begin regulateddeleted text end new text begin residential building contractor new text end industry, as would be necessary for the
licensee to satisfy continuing educational credit hour needs. The commissioner shall
award the licensee credit hours for a self-study program by determining how many credit
hours would be granted to a classroom course involving the same material and giving the
licensee the same number of credit hours under this section. The licensee may apply each
year for a new waiver upon the same terms and conditions as were necessary to secure the
original waiver, and must demonstrate that in subsequent years, the licensee was unable to
complete actual classroom course work. The commissioner may request documentation
of the condition upon which the request for waiver is based as is necessary to satisfy
the commissioner of the existence of the condition and that the condition does preclude
attendance at continuing education courses.

Upon written proof demonstrating a medical hardship, the commissioner shall
extend, for up to 90 days, the time period during which the continuing education must be
successfully completed. Loss of income from either attendance at courses or cancellation
of a license is not a bona fide financial hardship. Requests for extensions must be
submitted to the commissioner in writing no later than 60 days before the education is
due and must include an explanation with verification of the hardship, plus verification of
enrollment at an approved course of study on or before the extension period expires.

Subd. 20.

Reporting requirements.

Required continuing education must be
reported in a manner prescribed by the commissioner. Licensees are responsible for
maintaining copies of course completion certificates.

Subd. 21.

Residential building contractor, remodeler, and roofer education.

(a)
deleted text begin Each licensee must, during the licensee's first complete continuing education reporting
period, complete and report one hour of continuing education relating to lead abatement
rules in safe lead abatement procedures.
deleted text end

deleted text begin (b)deleted text end Each licensee must, during each continuing education reporting period, complete
and report one hour of continuing education relating to energy codes deleted text begin fordeleted text end new text begin or energy
conservation measures applicable to residential
new text end buildings deleted text begin and other building codes
designed to conserve energy
deleted text end .

new text begin (b) Immediately following the adoption date of a new residential code, the
commissioner may prescribe that up to seven of the required 14 hours of continuing
education credit per licensure period include education hours specifically designated to
instruct licensees on new or existing State Building Code provisions.
new text end

Subd. 22.

Continuing education approval.

deleted text begin (a)deleted text end Continuing education courses must
be approved in advance by the commissioner of labor and industry. "Sponsor" means any
person or entity offering approved education.

deleted text begin (b) For coordinators with an initial approval date before August 1, 2005, approval
will expire on December 31, 2005. For courses with an initial approval date on or before
December 31, 2000, approval will expire on April 30, 2006. For courses with an initial
approval date after January 1, 2001, but before August 1, 2005, approval will expire
on April 30, 2007.
deleted text end

Subd. 23.

Continuing education fees.

The following fees shall be paid to the
commissioner:

(1) initial course approval, deleted text begin $10deleted text end new text begin $20new text end for each hour or fraction of one hour of
continuing education course approval sought. Initial course approval expires on the last
day of the 24th month after the course is approved;

(2) renewal of course approval, deleted text begin $10deleted text end new text begin $20new text end per course. Renewal of course approval
expires on the last day of the 24th month after the course is renewed;

(3) initial deleted text begin coordinatordeleted text end new text begin sponsornew text end approval, $100. Initial deleted text begin coordinatordeleted text end new text begin sponsornew text end approval
expires on the last day of the 24th month after the deleted text begin coordinatordeleted text end new text begin sponsornew text end is approved; and

(4) renewal of deleted text begin coordinatordeleted text end new text begin sponsornew text end approval, deleted text begin $10deleted text end new text begin $20new text end . Renewal of deleted text begin coordinatordeleted text end new text begin
sponsor
new text end approval expires on the last day of the 24th month after the deleted text begin coordinatordeleted text end new text begin sponsornew text end is
renewed.

Subd. 24.

Refunds.

All fees paid to the commissioner under this section are
nonrefundable, except that an overpayment of a fee shall be returned upon proper
application.